armin_staudt's profile

75 Messages

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2.1K Points

Tue, Nov 19, 2013 12:56 PM

Closed

Photoshop CC menu help wrong website

if I use in PS CC the help-menu "Photoshop online help" I come to the website of PS CS5. Is there any possibility to redirect it to the CC-Help-site? Maybe there are some files left from an earlier CS5-Installation?

Adobe Administrator

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197 Messages

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4.1K Points

8年前

What URL is it taking you to?

Have you tried resetting prefs? ctrl alt shift win cmmd alt shift mac

https://helpx.adobe.com/photoshop/top...

It should take you here.

75 Messages

 • 

2.1K Points

8年前

resetting the prefs is no solution. The online-help is connected with a local folder on my hd.
This is the path: /Users/Shared/Documents/Adobe/Help/de_DE/photoshop/cs/using/index.html
If I delete this folder I got the massage (free translation) "It's not possible to show the online-help, you are not connected with the internet....."
This is not true. All other online-connections in PS CC are working.