james_deveney's profile

5 Messages

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102 Points

Tue, Apr 21, 2015 11:25 PM

Closed

Solved

PHOTOSHOP CC - Not Allowing Picture Transfer of Any Kind

I attempted to open up Photoshop this morning to, and create a new project only to find that I couldn't drag, and drop photo"s into Photoshop nor could I copy, and past them either this is annoying seeing how this just came up almost out of nowear I am running currently Photoshop CC on my 64-bit Windows 8.1 Dell laptop, if anyone could help me if it is as simple as a option is active that shouldn't be while copying a photo please reply because at the momment this makes photoshop useless

15.1K Messages

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195.8K Points

7 y ago

Can you open files through File -> Open?
Can you create new files in Photoshop?
What happens when you drag an image file into Photoshop?

5 Messages

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102 Points

I can Open a photo inside the File menu, and create a New File I just can't Copy, & Paste or Drag, & Drop a photo outside the program into it because it shows that feature as unavailable?

15.1K Messages

 • 

195.8K Points

It sounds like something in the OS (probably the registry) has gotten corrupted and forgotten that Photoshop can handle these operations and file types.

5 Messages

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102 Points

so can this be fixed (if what you say is the problem you know better then I do) by completely removing and re-installing the program, and its registry?

15.1K Messages

 • 

195.8K Points

uninstalling and reinstalling should work - unless the registry is seriously corrupted.

5 Messages

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102 Points

I managed to fix this by uninstalling, and re-installing thanks for the help.

5 Messages

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102 Points

7 y ago

This problem has been fixed by re-installing the program thanks Chris for helping me through this

15.1K Messages

 • 

195.8K Points

Thanks for letting us know!