Photoshop: Crashes on Print Request
I have been having this issue for several months now and I am not alone. If I try to print files created in older versions of PS then when I click "Print" PS either shuts down completely or if the file is very old it just freezes. I can print files created in the most recent versions fine. I have used the workaround suggested on many forums and by ADOBE themselves which is to create a "clean" preferences file on opening PS. However this only works for this session and if I close PS down and re-open it the issue still exists.
Can ADOBE please address this issue as I have numerous presets in my preferences and cannot afford the time to keep re-setting them every time I wish to print an older file. I use templates a lot so I take an original file possibly created 2-3 years ago as a PSD and make adjustments to it on an ongoing basis and save it as a JPG for immediate customer use and it still will not print. It appears to be either linked to the create date of the file or the version number that it was created under that causes it to crash.