P

3 Messages

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80 Points

Fri, May 14, 2021 2:36 AM

Photoshop: Docking icons for extension panels, plugins, and the Adobe Plugins panel missing on Windows 10

The title pretty much says it all.  Installed 22.4 on Windows 10 today, and all the docking icons for third-party extension panels, plugins, and even Adobe's own Plugins panel are missing.  Totally blank.  The plugins listed inside the Adobe's plugins panel have their corresponding icons, but the docking icons for when these items are in a panel dock are gone.  The docking icon for the Adobe Color Theme's panel is also missing.  There may be others.  I've not checked every Adobe panel.  An icon-less panel dock is not very useful.

25 Messages

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432 Points

5 m ago

I updated from Ps 2021 rel. 22.3 to 22.4 yesterday - May 17, 2021 - (Win 10 Pro PC) & if you summarize all the issues reported above, I'm having them all also. Including the fact that it is both Adobe and 3rd party Extensions that are now missing icon symbols. All I see are blank grey boxes.

I immediately did the troubleshooting to see if the update had wiped out some Preferences settings relating to Extensions/Plugins. But they were as they had been. No changes there.

This is where I'd previously reported this issue:

https://community.adobe.com/t5/photoshop/ps-2021-extension-icons-disappeared-with-my-rel-22-4-update-today/m-p/12043742#M542117

And, this is the case number from my over 1.5 hours online "Chat" with Adobe Tech Spt to try to troubleshoot this today - they were unaware it was a widely reported issue...  case ID :  ADB-19467850-L6P5

12 Messages

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190 Points

5 m ago

Hi Everyone,

This is very interesting.  On May 14th, I updated my iMac to Photoshop 22.4 from 22.3, and as I mention before I still have my icons.  Today, May 18th, I got another Creative Cloud notice of an Update to Photoshop, but it's the same 22.4.  Not 22.4.1, but 22.4.  I did not Update again in fear I'd loose my icons.  Something very weird is going on with this update.  I really feel for you Windows folks.  This has to be madding for you.

Dennis

4 Messages

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92 Points

5 m ago

I updated to 22.4.1 today and was hoping this would be a fix, but unfortunately the issue is still present. Glad it's being looked into though.

10 Messages

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158 Points

Same for me, 22.4.1 does not resolve issue, hope they role out another update today.

608 Messages

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13.1K Points

I was excited, thinking that 22.4.1 would fix the issue but alas no!

The engineers really stuffed this issue for sure! Why fiddle with something that's not broken?

Employee

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137 Messages

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2.7K Points

5 m ago

We have a fix for this issue in (boiler plate) a future update.

10 Messages

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158 Points

How long until roll out?

Employee

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137 Messages

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2.7K Points

Thats why I added the  ... (boiler plate)...  

I can not literally say when only "a future update."

608 Messages

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13.1K Points

Oh dear! What did the engineers do to stuff this up? Obviously they did not check Windows platform before updating to 22.4?

25 Messages

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432 Points

Hi,  What do you mean by that ("automated test cases")? Do you mean that, perhaps, they should have Win 10 (and legacy Win) beta testers and colleagues who try out the software before pushing out an update?

1 Message

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60 Points

Pretty poor mistake out of your engineers and testers to allow a version go out that has lost the icons like this. It can't have been well tested. Not a good sign

8 Messages

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170 Points

5 m ago

22.4.1 still does not fix the bug.

rollback to 22.3

12 Messages

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188 Points

5 m ago

I had the same problem when I upgraded to version 22.4, so I downgraded to the previous version. Today I upgraded to version 22.4.1 thinking it had been fixed, but the problem is still there. I downgraded back to version 22.3.1.

3 Messages

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94 Points

Same here. 22.4.1 on Win10 and the problem is still there. Had to move back to 22.2.0.183 version, as that is the most stable release for me lately.

1 Message

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62 Points

5 m ago

Just got the Photoshop update v22.4.1 and it still does not load the docking icons. Maybe the next update?

1 Message

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60 Points

5 m ago

I have the same problem after update to PS 22.4.0 -- Windows 10 --

2 Messages

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74 Points

5 m ago

I too have this issue, but won't comment further as it is well covered by other here.

6 Messages

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170 Points

5 m ago

I keep looking to see if Adobe have provided an acknowledgement of the issue and, critically, a statement regarding a fix. 

But I see nothing :-(

2 Messages

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76 Points

5 m ago

Just updated to 22.4.1 and the issue has not been fixed, kinda disappointing that something so broken and visible to so many people on Windows 10 is still not fixed.

2 Messages

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70 Points

5 m ago


    Since the last update, the plugins logo is no longer displayed, How do I get them to reappear?

Note: This comment was created from a merged conversation originally titled logo of plugins

2 Messages

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60 Points

the same has happened to me no icon on extensions. If you go up to the top and click on window and down to extension legacy. If you click on it you should see extensions. But I have loaded mine but there are no ID icons for the extensions on the right-hand bar. Has anyone got a solution for this. thanks a mill

Employee

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137 Messages

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2.7K Points

Yes, this will be addressed in an update. 

25 Messages

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432 Points

Hi Daniel,  Can you pls give us a more targeted ETA for software fixes to the Win bugs to help manage expectations? For ex., by mid-June? I've had to roll back to rel. 22.3 & miss some of the newer features that motivated me to update to 22.4. But I can't work with those blank extension icons... Also - I noticed that with both 22.3 & 22.4 the Edge Refinement tool in Select & Mask is significantly more laggy than in past Ps releases. I use Win 10, 64 GB RAM, AMD Radeon R7 450 & Intel i7-6700 CPU. Thx for your help expediting the code fix(es)!

(edited)

249 Messages

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5.3K Points

5 m ago

All the extension icons are invisible in Photoshop 22.4.1 which makes it very hard to find the plugins. This also includes Photoshop own extension plugins like Library.
 

Note: This comment was created from a merged conversation originally titled Extension icons not visible in Photoshop 22.4.1

10 Messages

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148 Points

Same here. Once again I ask myself, why I updated Photoshop again. Nothing really useful is added and more bugs are introduced. That's so annoying.

Employee

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137 Messages

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2.7K Points

Thank you for the report,

This will be addressed in an update. 

8 Messages

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134 Points

we hope that the plugin producers will also put pressure to speed up the solution of the problem, which is very annoying.

29 Messages

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632 Points

I hope this will be solved soon. Other recent bugs took like half a year before they were finally solved. Very, very annoying. I have rolled back to older versions way and way too many this last year. 

2 Messages

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70 Points

5 m ago

When will the update fix this problem rollout? I have had to roll back two versions to 22.3.1 to get my icons back. I find it odd such a prestigious company isn't testing updates on win 10. 

10 Messages

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158 Points

5 m ago

It has been 2 weeks, when will we see a resolution to this????

8 Messages

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134 Points

@shaun_clapham
does not seem to be a priority for engineers unfortunately.... 

7 Messages

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130 Points

@shaun_clapham

Maybe never... lol