P

3 Messages

 • 

80 Points

Fri, May 14, 2021 2:36 AM

Photoshop: Docking icons for extension panels, plugins, and the Adobe Plugins panel missing on Windows 10

The title pretty much says it all.  Installed 22.4 on Windows 10 today, and all the docking icons for third-party extension panels, plugins, and even Adobe's own Plugins panel are missing.  Totally blank.  The plugins listed inside the Adobe's plugins panel have their corresponding icons, but the docking icons for when these items are in a panel dock are gone.  The docking icon for the Adobe Color Theme's panel is also missing.  There may be others.  I've not checked every Adobe panel.  An icon-less panel dock is not very useful.

1 Message

 • 

60 Points

5 m ago

Would be nice to see this resolved!

8 Messages

 • 

134 Points

5 m ago

ohhhhh  on the Italian site on the known problems page, this problem is not even reported. At least in the English version it appears .....There are two cases, either the Italian site is not correctly updated, or the problem is not felt by Adobe, in any case a very unpleasant situation.

(edited)

2 Messages

 • 

70 Points

5 m ago

I found Extension icon is greyed out in latest build.
Note: This comment was created from a merged conversation originally titled Extension Icon Greyed in Latest Photoshop 2021 build

Employee

 • 

137 Messages

 • 

2.7K Points

5 m ago

As previously stated > We have a fix for this issue in (boiler plate) a future update.

10 Messages

 • 

158 Points

@dramenon  would it be possible to provide a date for release?  We are paying for the software and it doesn't work, going on 3 weeks now.

29 Messages

 • 

632 Points

@dramenon Then release it. It's a very annoying issue for people working with Photoshop on a daily basis. Also, maybe improve your expectation management and say something about when the future update will be available, as that is what your customers want to hear. We have been waiting for previous fixes very long time before they were finally released. 

25 Messages

 • 

432 Points

Yes, Martin, agreed. Terse. Testy. Curt answers to subscribing users with no explanation is not good marketing, interpersonal or customer relations. Why not, "We have a possible fix in beta that we must test for the next 2 weeks (if any of you Win users would like to be part of the test let me know) - we'll release it as 22.5 by the end of June if all the tests prove our "fix" works. Thank you all for your continued patience while we work through this..."

608 Messages

 • 

13.1K Points

@dramenon

I understand that there is a fix for this issue in (boiler plate) in a future update. 

I would like to know approximately when? We pay good money to use Photoshop so, as a customer I really do expect some decent customer service, especially when there are bugs and such and we have to use an imperfect version of Photoshop. Updates should never be released until Adobe engineers can ensure that the update is 100% perfect! We pay the price, so as a customer I expect the best quality.
 

2 Messages

 • 

76 Points

Maybe I'm wrong, but.. If there's no ETA for this, this may mean that it's not even in the current sprint or whatever method of working the engineering team has at Adobe, so that would mean, that this fix it's not even planned for the next release (22.4.2 maybe?), if we are lucky, we might see it in 22.4.3 or 22.5.

For such big company with a subscription based software, that it's so expensive in some countries, specially Europe. I can't believe that it's taking so long to get this major issue fixed, seems kinda illogical for me, and that's coming from an engineer point of view, but I guess management has higher priorities, probably trying to add another useless feature (like the Save as Copy..) 

3 Messages

 • 

80 Points

5 m ago


Seems like nothing is happening and Adobe doesn't give a ...

7 Messages

 • 

130 Points

In conclusion: Adobe Photoshop is no longer a smart choice for amateur and professional photographers! Bye-Bye Adobe! Hello Affinity, DxO, Skylum, InPixio, TopazLabs!

Employee

 • 

137 Messages

 • 

2.7K Points

5 m ago

As a person that has been on both sides of Forums, I understand the reaction "Seems like nothing is happening and Adobe doesn't give a ..."

Would it be helpful to understand the update process? Not sure that it would be meaningful and/or might be more frustrating to hear of all the engineering checkpoints. 

The individuals you interact with on the forums

cannot state,

without a potential legal penalty,

when a fix will be released. 

3 Messages

 • 

80 Points

@dramenon, but we don't need a date. We need a fix. I'm a developer myself and usually if something breaks, we just revert the PR that caused the issue. In Ps 22.4 case it should've been done the same day the 22.4 was released and 22.5 should've been introduced which basically should've been the 22.3.1 clone. Legal issues have nothing to do here - PMs f-ed up big time and they don't even try to fix the already 3 weeks ongoing situation. I really don't get it why it takes months (yes, that's not the first time this happens) for Adobe to revert a release.. 

(edited)

8 Messages

 • 

170 Points

5 m ago

I do understand bugs can happen. However the latest versions of photoshop always had problems. Tools suddenly stopped working in new updates. Basic things you use a lot like healing, liquify and others. Editing in 8 bit was fine but 16 bit wasn't.

What I don't understand is these things are released! These means software isn't tested as it should be. What are beta users for? Seems these  people are not taken seriously. Is there any beta testing?

When a lot of people warn about broken functionality you still have this buggy version "released" and online without warning people! We install the latest version thinking everything will work well but it doesn't. Always I need to do roll backs. When you see 22.4.1 then you think the ".1" is the fix but it isn't.

Don't get me wrong. I love photoshop. It's the best photo editor but if one day other software will have the same possibilities as Photoshop people will switch when this kind of adobe behavior continues. 

 

10 Messages

 • 

164 Points

Where have all my icons gone?

Where have all my icons gone?
Long time passing.
Where have all my icons gone?
Long time ago.
Where have all my icons gone?
Adobe updates nicked them every one.
Oh, When will they ever learn?
Oh, When will they ever learn?

With apologies to Pete Seeger

10 Messages

 • 

212 Points

5 m ago

This is really important,
I don't do any updates just because there is this error.
I'll see if they fix it in I follow.

(edited)

10 Messages

 • 

250 Points

5 m ago

same problem here however the mouse tip over the blanked icons shows the extension name and the panel appears and functions normally.

10 Messages

 • 

212 Points

5 m ago

is the problem fixed?
Is anyone using

608 Messages

 • 

13.1K Points

@Zafer Kurtaran

No the problem is not fixed. Apparently it will be fixed in a future update.



 

2 Messages

 • 

70 Points

5 m ago

Photoshop 22.4.2 updated today 8th June. Problem fixed by Adobe for Win10 users but no direct mention of it unless you look at Adobe fix problem site. It says UXP & CEP panel thumbnail missing fixed! I'm really pleased it has been fixed but I think they handled it badly. A bit of humility from Adobe would have helped! In the end, Adobe has listened to customers' reports but a progress update would have been more appropriate!

7 Messages

 • 

130 Points

Yes It's (finally) fixed! 

608 Messages

 • 

13.1K Points

5 m ago

Yaaay! I am so happy that the latest update 11.4.2 has fixed the problem with Docking Icons! Not only that, we can revert to the legacy Save As workflows! 

10 Messages

 • 

212 Points

@Rosa hmm.. it really looks like it's worth updating. Let's examine it. 

608 Messages

 • 

13.1K Points

@Zafer

I'm really happy with this update.

4 Messages

 • 

92 Points

@Rosa Thanks for mentioning the legacy Save As option. I probably wouldn't have noticed it otherwise, but I'm so glad to have the old options back as the new requirement to click on "save a copy" for certain formats was very frustrating. Definitely glad the plug-in icons are back too.

608 Messages

 • 

13.1K Points

@dinomight  You're welcome!