bernhard_nemeth's profile

3 Messages

 • 

90 Points

Thu, May 19, 2011 10:13 AM

Closed

Solved

Photoshop: Email can't be sent out from Outlook 2003 while Photoshop CS5 is opened

Photoshop CS5 installed on a Windows 7 Enterprise 32 Bit system.
If Photoshop CS5 is opened, i can't send a new mail with an attachment out of MS Outlook 2003 with SP3. Button "Send" will not react on clicking.
If i close Photoshop, mail can be send.

For Outlook 2003 and Photoshop CS5 all Updates are installed.

Official Solution

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

11 y ago

That's strange. Try this:

From Photoshop, select Edit>Preferences>Plug-ins...

Uncheck all the item checkboxes under "Extension Panels"

Restart Photoshop.

Try sending mail from Outlook.

3 Messages

 • 

90 Points

11 y ago

Jep, it works. I disabled all 3 items, restartet Photoshop and it works -> Mails can be send.

It also worked after 3 reboots :)

Thanks a million!

3 Messages

 • 

90 Points

10 y ago

Hmm... Problem occurs again. But all 3 items are still disabled. I tried to check all items, restart Photoshop, unchecked it again -> same problem.