thomas_cadwalader's profile

6 Messages

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132 Points

Mon, Nov 23, 2020 4:50 AM

Closed

Answered

Photoshop: Epson Print Layout not showing up (macOS Big Sur)

Hello,

I am having an issue with Photoshop and Epson Print Layout. 

I have two Macs and on one I am running the Catalina operating system and Photoshop 2021 and the latest version of Epson Print layout.  Everything is working fine on this Mac.

On my other, a one year old MacBook Pro, I asm running  Big Sur, Photoshop 2021 and Epson Print Layout.  But on this machine when I try to print from Photoshop via File/Automate/ , the Epson Print Layout does not appear in the drop down menu. So I am unable to use Epson Print Layout the way I wan to use it. 

As you can see it seems to be an issue where Photoshop and or Epson Print Layout are not working on the Big Sur operating system

I am hoping you can offer an easy fix for this problem, I really don’t want to have go through the efforts of rolling back my operating system.  

Official Solution

6 Messages

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132 Points

1 y ago

I have a solution, I have a post going on this  forum. 

Re: Epson Print Layout missing in Photoshop

Adobe Administrator

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16K Messages

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296.7K Points

1 y ago

I would suggest removing the printers and and the existing driver on the system where  it's not working and clean install the latest driver from Epson.

6 Messages

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132 Points

@JeffreyTranberry

In reading the fine print about system requirements I discovered that the drivers and other software  only goes up to Mac OSX 10.15.7

Epson has not released drivers and software updates to support Mac OSX 11.0 yet.  So as you suggested the software may be the issue, but unfortunately the potential fix is forthcoming.  

For now the work around for me will be to export from PS then import into  Print Layout.  

I have made Apple, Adobe and Epson aware of my issue.  Hopefully there will be a remedy coming soon.  

2 Messages

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72 Points

2 Messages

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72 Points

1 y ago

I have done all that still not showing up in photoshop automate drop down menu