AL

2 Messages

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82 Points

Tue, Oct 20, 2020 3:48 PM

Photoshop: Error at loading of ippCV library

On my computer it is impossible to start the Photoshop 22.0 After starting the program, following errormessage appears:

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.

No DLL from the list below is found an the system search path:

 ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

The operating system is:

Edition Windows 10 Home
Version 20H2
Installiert am ‎27.‎05.‎2020
Betriebssystembuild 19042.572
Leistung Windows Feature Experience Pack 120.2212.31.0

The hardware is:

Gerätename HP_Leng
Prozessor AMD A6-3600 APU with Radeon(tm) HD Graphics   2.10 GHz
Installierter RAM 8,00 GB
Geräte-ID E2F99962-C5E4-461F-849F-D1979C252659
Produkt-ID 00326-10000-00000-AA210
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

Responses

Official Solution

Adobe Administrator

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16K Messages

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296.7K Points

1 y ago

Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

  1. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
  2. Number of Launches: 6
  3. Operating System: Mac OS 10.15.5
  4. ystem architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3,SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
JFA

51 Messages

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610 Points

If it's a new subscriber and they don't have a previous version of photoshop

and photoshop won't open then they can't use Help>System Info.

Can't adobe make the installer check for this?

Adobe Administrator

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16K Messages

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296.7K Points

Yes. That is the bug here ^^

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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90 Points

If our system is not compatible, can we still download an older version? I can’t afford a new computer, what do we do???

2 Messages

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82 Points

Yes, this is no problem! In Adobe Creative Cloud is also the previous version available. And this works fine!

4 Messages

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90 Points

Which version, I tried two new ones neither work

2 Messages

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70 Points

1 y ago

I've upgraded this afternoon to Photoshop 2021 and tried to open Photoshop and I got this error: Error at loading of ippCV library: ippiCanny_32f8u_C1R_L: The specified procedure could not be found.

Note: This comment was created from a merged conversation originally titled Files missing from Photoshop 2021

4 Messages

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80 Points

I have the same problem.

1 Message

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60 Points

I have the same problem. Ran fine on my Win10 pro box with dual Xeon 3.0GHZ processors. Every other app runs fine but PS now. Looks like I'll be working exclusively on my Mac mini now.

Not happy at this point. . .

55 Messages

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1.1K Points

1 y ago

me too.       Have found no solutions.

4 Messages

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80 Points

1 y ago

Beim Starten von PS 2021 erhalte ich folgenden Fehler: ippiCanny_32f8u_C1R_L: Die angegebene Prozedur wurde nicht gefunden. 
OS Win 10 Pro 64 Bit mit dem aktuellen Update.

Note: This comment was created from a merged conversation originally titled Fehlermeldung beim Starten von Photoshop 2021

4 Messages

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90 Points

1 y ago

I installed the new update and it won’t open. I have a windows 10 pc

Note: This comment was created from a merged conversation originally titled Dll error

55 Messages

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1.1K Points

1 y ago

If my 6 core 3GHz 16GB CPU really no longer works with PS that is about the most bogus thing I ever heard.

55 Messages

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1.1K Points

1 y ago

I got this 'solution' from Adobe technical support.  Truly not acceptable.  A SW update now requires I buy a new computer when the old one works just fine, including with every other app except Adobe Photoshop?   Bogus.  (Win 10 Pro, but seems it could be a problem for Macs as well, as you can see in the sample system info they use as an example) 

-----------------------------

Issue
Workaround
When you launch Photoshop 2021 (v22.x) you get the following error: "Error at loading of ippCV library."

Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

e.g. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
Number of Launches: 6
Operating System: Mac OS 10.15.5
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Note: This comment was created from a merged conversation originally titled What the heck? My 3GHz 16GB CPU no longer compatible with Photoshop?

(edited)

455 Messages

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8K Points

Are you on a Mac or a hackintosh?

I just installed the update on my Early 2013 MacBook Pro Retina and it's running as expected:  macOS  Catalina 10.15.7, Photoshop v22.0, 2.8GHz Quad-Core Intel Core i7, 16GB 1600 MHz DDR3 Memory.

Maybe try a complete uninstall and then reinstall it?

It's probably worth contacting Adobe Customer Care for Download & Install assistance.  (https://helpx.adobe.com/contact/help.html)  

// Warren Heaton, ACP/UGM/AEL

11 Messages

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174 Points

What do I do with the computer? Break it?¿ Am I paying for the service on a monthly basis and I cannot enjoy the program?

2 Messages

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72 Points

Same here, no Intel drivers on my AMD machine so what has Intel libraries got to do with it anyway?

55 Messages

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1.1K Points

Check to see if there is a CPU upgrade for your motherboard that has SSE4.  Mine just happens to.  Not that easy to figure out.  I had to look up the CPU compatibility chart, then look up each processor on the chart to see which ones had it.    I've ordered one (used from ebay since they are not made anymore)  Turns out the CPU I had was the last version of that line before they added the SSE4 support on my MB.  I'll need to update BIOS to support the newer CPU.  Wish me luck.

This site could help you:

https://www.cpu-upgrade.com/CPUs/

(edited)

4 Messages

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92 Points

1 y ago

Si lorsque vous lancez Photoshop 2021 (v22.x), vous obtenez le message d'erreur suivant: «Erreur lors du chargement de la bibliothèque ippCV».
Voilà le lien explicatif :
https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

Processeur AMD Athlon (tm) II X4 635 - Freq 2,90 GHz

Ram 8,00 Go

Windows 10 - Version 19041.572

Pour ma part je suis très content de mon Pc qui fonctionne très bien et je ne désire pas en changer !

donc je suis condamné à rester avec ma version 2020, alors la question que je pose pourquoi garder un abonnement annuel Photoshop puisque ma version n'évoluera JAMAIS.

Que me propose ADOBE comme solution pour résoudre ce problème ?

Merci de votre réponse.

Cordialement

Note: This comment was created from a merged conversation originally titled Mise à jour Photoshop 2021 et abonnement annuel ?

1K Messages

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12.4K Points

You wrote "What does ADOBE offer me as a solution to this problem?" You asked two questions, one about your subscription decision, and the other is not stated as a question, but rather as a statement about ""Error loading ippCV library".

There is another thread on that error message which should answer your implicit question about ippCV. As to the question about whether you are willing to give up Photoshop over it, that emotionally charged matter is up to you.

Adobe Administrator

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16K Messages

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296.7K Points

Photoshop 2021 (v22.x) nécessite un processeur prenant en charge SSE 4.2 ou version ultérieure.

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

Pour déterminer si votre processeur répond à cette exigence de prise en charge de la version SSE, consultez la boîte de dialogue Aide> Informations système de Photoshop et regardez dans ou près de la 4ème ligne.


Version d'Adobe Photoshop: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4 x64
Nombre de lancements: 6
Système d'exploitation: Mac OS 10.15.5
architecture ystem: Famille de processeurs Intel: 6, modèle: 14, pas à pas: 3 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Sr. Product Manager, Adobe Digital Imaging

1 Message

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66 Points

1 y ago

apres une mise a jour en passant a la version 2021 j'ai cette erreur

Votre application est léchée dynamiquement avec Intel (R) IPP version 2020 .0.1 (r0x35c5ec66)
Aucune DLL de la liste ci-dessous ne se trouve sur le chemin de recherche du système:
Ippcvn8.dll (le plus approprié pour vous (CPU)
Ippcvm7.dll
Veuillez fournir un chemin vers au moins l'un d'entre eux

1 Message

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62 Points

1 y ago

Same problem here. This is awful. Adobe needs to fix this.

2 Messages

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70 Points

1 y ago

I literally just spent 2 days sorting out issues and upgrading to an SSD on my laptop. Runs awesome... until I install PS and it gives this error. Cannot be serious about needing to upgrade to a new PC just for photoshop. Illustrator works perfect. 

2 Messages

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70 Points

So the previous version worked for me. Hopefully the newest one comes out with a fix! 

1 Message

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64 Points

1 y ago

Sarebbe giusto che Adobe facesse marcia indietro e rivedesse questa scelta molto dubbia e controproducente per il marketing. Altrimenti dovrebbe rimborsare i propri clienti che hanno computer non recenti ma che comunque fanno ancora il loro dovere! 

1K Messages

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12.4K Points

You wrote "It would be right for Adobe to back down and review this very dubious and counterproductive choice for marketing. Otherwise it should reimburse its customers who have computers that are not recent but still do their job! [Google translate from Italian]"

Federico gessi: Just how does your comment advance a solution? Read what others have provided

(edited)

27 Messages

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378 Points

1 y ago

If you got this error:
"
    Error at loading of ippCV library
 
    Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.
    No DLL from the list below is found an the system search path:
     ippcvm7.dll (the most suitable for your CPU)
    Please provide a path to at least one of them.
"
Here is the fix.

Despite what Adobe is saying officially, Photoshop 2021 does NOT require support of SSE4.2 to run.
The real problem is that:
- IPP libraries optimized for SSE3 are missing from distribution (they are available from Intel)
- OpenCV library was build with SSE4.2 requirement
To fix this download this pack of libs from any source below (it's the same):
https://www113.zippyshare.com/v/cqtznzt2/file.html
https://www.sendspace.com/file/vh0wjm
Unpack archive and copy libs to Photoshop 2021 installation directory (overwrite opencv_world440.dll when requested).

This fixes the problem an PS runs just fine.
But disclaimer as usual - all this at your own risk.

Please note that this is not a hack or something like this - this is official libraries from official sources.
Intel IPP libraries was taken from Intel Parallels Studio XE 2020.1.0 and contains valid signature from Intel.
OpenCV library was taken from official release of OpenCV 4.4.0 on GitHUB (https://github.com/opencv/opencv, build by VC15).

55 Messages

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1.1K Points

Thank you very much.  I looked for this missing file but found it nowhere.  I will try this, though I already ordered an upgraded CPU for one of my installations.

 

Why is this not a no brainer that Adobe should provide this file or tell us that we need to do the above?

I tried this and it worked on my Win10-64 pro AMD Phenom II 1100T CPU.

 

I'm going to cross post your instruction to another forum if you don't mind.

(edited)

27 Messages

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378 Points

Sure, feel free to share ;)

Adobe Administrator

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16K Messages

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296.7K Points

Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

 

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
Number of Launches: 6
Operating System: Mac OS 10.15.5
ystem architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3,SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
 

Sr. Product Manager, Adobe Digital Imaging

55 Messages

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1.1K Points

So Jeffrey, does Adobe have any response to the fix posted above by shad0w?

Worked for me.

Adobe Administrator

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16K Messages

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296.7K Points

I will need to ask the engineers who know more about it.

Sr. Product Manager, Adobe Digital Imaging

1 Message

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62 Points

1 y ago

Yesterday, I'm using AMD Phenom II X4 B97 and enjoying PS 2020.

Today, I upgraded to AMD Phenom II 1100T and got this ippCV error msg.

I was wondering who is upgrading and who is going backward? Me or PS?

1K Messages

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12.4K Points

Since you were the one that switched computers and Adobe didn't, it should be pretty easy to figure this one out yourself...

55 Messages

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1.1K Points

I had the 1100T and it worked until V22.  It does not have SSE4.  There is an 8 core version that works in this socket and does have the support, but just get the dlls above before fooling with it.

9 Messages

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170 Points

The Phenom II x6 1100T supports SSE4, but NOT SSE4.2.

And SSE4.2 is the issue.

Also, from what I could determine is that no AM3/AM3+ motherboard supports a cpu that supports SSE4.2.

(edited)

55 Messages

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1.1K Points

@dennis_roesler I installed an AMD FX-8120 FD8120WMW8KGU in my socket AM3 motherboard (ASrock 890FX Deluxe4 board) and so far it still runs the latest photoshop.  I did have to update the BIOS for that processor.

9 Messages

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170 Points

@dbur Thanks for the info.

At this point I don't remember where I read that.  My motherboard was a Gigabyte, maybe a 970 (??).  Don't even remember that at this point.  In any case I rebuilt the system with a MSI motherboard and Ryzen CPU.   Actually rebuilt the whole system short of the case and power supply.

I realize not everyone can build their own system and it would cost more for them to upgrade or buy new and can empathize with that.

2 Messages

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70 Points

1 y ago

Depuis la mise à jour d'octobre, Photoshop ne parvient pas à s'ouvrir. J'ai le message suivant (en anglais) :

"votre application est liée dynamiquement aux bibliothèques IPP d'Intel (R)

Aucune DLL de la liste ci-dessous ne se trouve sur le chemin de recherche du système:

ippcvn8.dll (le plus adapté à votre CPU)

ippcvn7.dll (facultatif)

Veuillez indiquer un chemin vers au moins l'un d'entre eux"

sauf que ça n'existe pas !

Note: This comment was created from a merged conversation originally titled Version Photoshop 2021

1K Messages

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12.4K Points

@anelyse: The path does not exist because the specific DLLs are not found on your computer.

(edited)

1K Messages

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12.4K Points

@Lance023 This is not a Free Advertising site for you to hawk your services. It is inappropriate for you to post these ads.