happypants's profile

14 Messages

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222 Points

Fri, Aug 12, 2011 12:42 PM

Closed

Photoshop: How can I get Photoshop to release the "file in use" status without having to close it?

How can I get Photoshop to release the "file in use" status without having to close it? If I open a file, find I no longer need it, then close the file, I can't delete the file until I close Photoshop because windows thinks the file is in use.
Is there a setting to use to get Adobe products to hand off the files once they have been closed?

Official Solution

15.1K Messages

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195.8K Points

10 y ago

Photoshop doesn't keep files open at all. After Photoshop reads a file, the file is closed and other applications can modify the file all they want. After writing a file, the file is closed. If Photoshop kept files open like that, we'd be receiving millions of complaints!

Something else is holding your file open.

14 Messages

 • 

222 Points

10 y ago

That's odd. I only have issues like this with Adobe products. I'm not even writing the file. I'm just opening a file inside of photoshop, then closing it. The only way for me to modify the file at that point is to either change it in photoshop, or close photoshop completely, which then releases it's grip on the file.
Programs like Unlocker can release the file for moving or deletion, but it is most definitely photoshop. You could tell me that it's my system, but this happens at home on my laptop, at my old job on several different computers, and at my new job with a different computer.

I suppose it could be something else holding my file open, but I bet that something else is something that Photoshop is keeping active while it's open. So, that's kind of like saying poking someone with a stick, then saying, "What? I didn't touch you. It was the stick."

15.1K Messages

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195.8K Points

Please understand that few Adobe products share any code. So seeing the problem with multiple Adobe products still means that it is a system wide problem.

Again, Photoshop does not keep files open. We spend quite a bit of effort testing things like that. And nothing that we ship will cause files to be left open.

Also, this does not happen commonly for other users. There are some file server bugs in MacOS that cause similar issues when working with a remote volume via SMB -- and we're working with Apple to get those solved.

Do you have any third party plugins? (at least one font manager was messing with files when it shouldn't) If so, have you tried running with all the third party plugins disabled?

Employee

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80 Messages

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1.9K Points

10 y ago

Hello,
Some other users have found work-arounds for these issues that appear to have been introduced with Snow Leopard. Mostly they involve making sure the OS in use has all the updates run.

http://forums.adobe.com/message/26812...

http://forums.macrumors.com/showthrea...

We'd be interested in knowing what solves the problem for your system.
Thanks!