cadhlawr's profile

1 Message

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90 Points

Mon, Jun 1, 2020 4:32 PM

Closed

Photoshop: Mouse cursor replacing brush outline when drawing on a layer with a mask enabled

When making quick short strokes the brush outline cursor is replaced with the standard mouse pointer cursor, on a layer that has a mask enabled. This doesn't seem to be an issue when the layer's mask is disabled or when the brush is changed to crosshairs.

I primarily use photoshop to paint, and while I don't use layer masks every day, it is definitely an issue when I am working on a piece that is quite detailed.

Accepted Solution

3 Messages

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82 Points

6 m ago

I found a fix for myself on this but others could try.

I turned off the generator plugin in preferences and it totally stopped it. It will turn the plugin back on when exporting an image but I would just turn it off again so I could work without annoyance.

Thankfully I've not had this issue at all since getting a new work computer.

Hope this helps someone.

19 Messages

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204 Points

Yaaaas! It helped, thank you sooo much :D. What does this plugin do, just out of curiosity? Turning it off might cause some other issues or not :)?

3 Messages

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82 Points

I didn't see any problems with work or personal. Glad it helped.

I'm not sure what it does but it has to be on for exporting an image.

6 Messages

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116 Points

WOW! It worked for me too! Thanks!

2 Messages

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70 Points

Huh, weird... that worked here as well.... thanks :)

Employee

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242 Messages

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4.8K Points

Thank you @Meekon !  Very helpful so we can fix it.

Official Solution

Employee

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242 Messages

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4.8K Points

1 y ago

I've logged a bug on this.  Thank you for reporting this and providing a video (very helpful). 

19 Messages

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204 Points

Thank you, truly appreciate it, hope it will be fixed soon :)!

3 Messages

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90 Points

2 y ago

When using the brush tool, if I'm doing quick repetitive strokes, the brush outline will flicker to cursor for a split second. This happens every couple of strokes at worst. I've tried this on all of the macs in the office, so this appears to be a flaw with photoshop itself. If anyone could shed some light on this I would really appreciate it! Thanks in advance!

You can see a video of this behaviour below:
https://drive.google.com/file/d/1EAhzWR8iKuZkn9-656fS5j-ladR8vSeR/view?usp=sharing
Note: This comment was created from a merged conversation originally titled Photoshop: Brush outline flickers to cursor for split second after every couple of strokes

Adobe Administrator

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16K Messages

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296.7K Points

I'm not seeing this using a mac with a mouse. Are you using a Wacom tablet?

Sr. Product Manager, Adobe Digital Imaging

19 Messages

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204 Points

Having exactly the same issue, so it's still not fixed. It happens on Windows 10. Here is my video of how the problem looks like: https://youtu.be/lzlVaFU48ls . It makes using masks useless, please fix it.

3 Messages

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90 Points

@JeffreyTranberry Yes, I am using an intuos pro. This issue exists on both mac & pc.

(edited)

6 Messages

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116 Points

1 y ago

I'm having this exactly same issue, someone know how to fix this? It's quite annoying have my brush cursor replaced by my mouse cursor everytime

Champion

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1.1K Messages

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21.6K Points

1 y ago

Hello, are you on 21.2? on Mac? Pc? which OS version?
Using a tablet? if on windows: using Windows INK or WinTab?

19 Messages

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204 Points

@pierre_courtejoie I still have exactly the same issue. Just updated Photoshop to the new 2021 version but the issue still exists. It's really annoying and making it impossible to work with Photoshop while using masks. It's been for a couple of months now! Here is the video of the issue visible: https://youtu.be/lzlVaFU48ls . I have Wacom Cintiq 22HD and using up to date both Photoahop and Windows 10 working with Windows ink

(edited)

6 Messages

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116 Points

1 y ago

I'm on Windows 10, using a Wacom Intuos Pro, PS 21.2
I'm not using Windows Ink, but I tried with windows Ink too and still happens

6 Messages

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116 Points

1 y ago

If anyone is having the same issue I finally solved. Just turn off "Tip Double Click Distance" on Wacom Pen settings.

19 Messages

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204 Points

It doesn't work for me.

19 Messages

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204 Points

1 y ago

Hi,
For 2 months now I've had a problem with Photoshop while drawing with my Cintiq Wacom 22HD Touch. While using masks in Photoshop, my brush cursor turns into a mouse cursor while drawing causing it to not work well. But when I draw with the mask switch off or on a new layer without the mask, it works properly. It's quite annoying since working with masks is very useful. I've tried everything I could think of so far - reinstalling Photoshop, reinstalling Cintiq drivers and many other solutions I could find on the Internet, but he problem is still there. Could you please fix it or tell me how to fix it? I have Windows 10 (always up to date). Attached is the video how the problem looks like. https://youtu.be/lzlVaFU48ls (<--- adding a link to the video since for some reson it cannot be open full screen from the video below)

Note: This comment was created from a merged conversation originally titled Photoshop 22: Brush cursor doesn't work properly while using masks

Adobe Administrator

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16K Messages

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296.7K Points

Does this only happen using the stylus on your Cintiq? Or does it happen using a standard mouse or the trackpad if the system is a laptop?

Sr. Product Manager, Adobe Digital Imaging

19 Messages

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204 Points

@JeffreyTranberry I work on a PC, not on a laptop and I tried unplagging the mouse and the keyboard and even the second screen and the issue is still happening even without them, so it's not that I'm afraid. I saw other people here having the same issue like I have (one even for 10 month now!), so I think it's quite a common bug.

Adobe Administrator

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16K Messages

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296.7K Points

I'm sorry if I wasn't clear. If you eliminate the stylus from the equation and just use a standard mouse, does it happen?

Sr. Product Manager, Adobe Digital Imaging

19 Messages

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204 Points

@JeffreyTranberry Also I tried other graphic softwares and the problem is only when working with Photoshop using masks and quick selection tool that the cursors change into a mouse cursor for no reason.

19 Messages

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204 Points

@JeffreyTranberry  Just have tried it and yes, it also happens when drawing with my mouse.

19 Messages

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204 Points

1 y ago

Having exactly the same issue, so it's still not fixed, just posted about the issue here as well :(. In my case switching off the tip double click distance didn't work. Still the mouse cursor shows up.

(edited)

6 Messages

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116 Points

Yeah, I still having this issue sometimes :/
I notice this only happens in documents with Artboards and in masked layers

19 Messages

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204 Points

@leonardo_cal_a Yes, exactly! And I'm also having the same issue when using a quick selection tool, though it's even more hardcore there, because it automatically turns into a mouse cursor every time. It drives me crazy since I work with Photoshop every day in my job and it makes the work so annoying!

(edited)

3 Messages

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82 Points

9 m ago

Same issue here when trying to paint. Had enough of dealing with Windows ink for years and now this. Always feel like I'm fighting Adobe products to get them to work (thanks for bringing Windows ink to Substance painter....)

I'm using a Wacom Cintiq, windows 10. Constant flicker of the damn mouse cursor when trying to paint. Switching to crosshair appears to fix it but I need to see the brush.

2 Messages

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72 Points

6 m ago

I have same issue. Windows 10, Wacom Intuos Pro.

Employee

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242 Messages

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4.8K Points

6 m ago

@Meekon @Cinco Llagas  Does this still happen if you turn off "Tip Double Click Distance" on Wacom Pen settings as suggested above?  


We do have a bug logged on this issue.

6 Messages

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116 Points

@chad_rolfs Yep, still happen for me

2 Messages

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72 Points

@chad_rolfs Yes, it does. Resetting of preferences helped. However I think this is not an optimal solution, because now I have to recover all my settings.

(edited)

Employee

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242 Messages

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4.8K Points

Thank you!  Totally agree, resetting prefs isn't optimal, and I appreciate you sharing that data point.  I'll add this feedback to the bug.

19 Messages

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204 Points

@chad_rolfs  In my case even resetting the preferences doesn't work. It's very annoying to use Photoshop now. I've tried it with other graphic softwares and no problems there. I turned off the Windows ink and add this magical code to use the Adobe inside drivers for drawing - still happens, so it's not even Windows 10 to blame here, it's a bug inside your software. It's been a year since you guys have the problem reported and more and more people come here to report they have the same issue, so it's astonishing you haven't fixed it yet, I mean - why? What stop you from fixing this quite a huge bug? Maybe you should give it a priority so it's finally fixed?

2 Messages

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70 Points

6 m ago

I suddenly got the same issues here. I'm  on Win 10 with latest version of PS and using a Cintiq 24 Pro. Bot pen and mouse will have the cursor pop up while drawing short strokes... Immensly annoying. Turning off top double click distance doesn't remove the problem.

Employee

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242 Messages

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4.8K Points

6 m ago

It looks as though the cause of this may have to do with generator as @Meekon discovered.  Try going to File > Generate > and make sure Image Assets is unchecked.  Also go to Preferences > Plugins and uncheck Enable Generator there as well.  This is what you can do to workaround the problem and we'll work on a fix.

(edited)