hannah_5nad4mw0w7694's profile

5 Messages

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154 Points

Wed, Jan 31, 2018 7:19 AM

Closed

Solved

Photoshop: Not Responding to 'Save' or 'Save As'

I have been working on a concept design for a client, however when I went to click 'Save As' there was no response from the software - nothing happened. My document is under 2GB so I'm sure size is not the issue. I really can't afford to lose this document so I don't want to shut down Photoshop and restart. Please, does anyone have a solution?

1 Message

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60 Points

4 y ago

Can you create a new document within photoshop?
If that ist possible create a new document with exact the same size and copy all layers from the first one to that one.
You can do this with drag and drop.

5 Messages

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154 Points

4 y ago

Yes, I have tried this also. Unfortunately, none of the documents I open in tabs are able to be saved.

959 Messages

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15.3K Points

4 y ago

This happen to me when I have no space on my disk.

You can try to find where are backup files of Photoshop (they are removed if Photoshop has proper quit)

5 Messages

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154 Points

Thanks for that suggestion. For some reason, I have never been able to locate these backup files in the past, but I'll definitely give it a go.

Champion

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627 Messages

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14.7K Points

4 y ago

Maybe too late, but if you make a smart object from all the layers in your document, then open that smart object, the "layers.psb" or whatever file gets saved in your temp directory... or maybe scratch disk area? Anyway, if you are in "tabbed" view mode, you can right-click the tab with the name and "Show in Explorer (Finder)" to get at that temporary file and copy it somewhere safe.

5 Messages

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154 Points

Thanks heaps,  I tried it and it worked! I assume I'm now fine to quit and open this file, and everything from the original document will be in it?

Champion

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627 Messages

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14.7K Points

So long as that file is somewhere safe and not in the temp directory, you are good to go. Relieved that you were able to rescue it!

5 Messages

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154 Points

Yes, me too! Thank you very much!!

2 Messages

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70 Points

I just had this prob and gave up n went to close the boxes then it asked me if I want to save before I closed problem solved 

1 Message

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60 Points

3 y ago

FILE/EXPORT/EXPORT AS can save your work but only the export format it is saved, the whole project file is not saving either. My disk is definitely not full, is that a bug from photoshop ?

2 Messages

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20 Points

1 y ago

Hi,

I have this problem too!

Please solve!!

Thanks

1 Message

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60 Points

1 y ago

i had same problem. but it solved.i uninstall and then reinstall it without using  CCMaker and problem is gone. i hope this can help you.

2 Messages

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70 Points

1 y ago

I just had this problem gave up and was about to close boxes via the x and then it comes up do u want to save before u close even though my save as was not responding .. 

2 Messages

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20 Points

1 y ago

It seems that Photoshop 2021 solves this issue

3 Messages

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80 Points

@maicol07

actually no it doesn't.  I have the problem now with 21

 

9 Messages

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150 Points

Me too. I wonder why people will just announce "it's fixed!" when talking about a rare, random, sporadic bug nobody knows how to reproduce, just because it didn't happen once.

1 Message

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66 Points

1 y ago

Click on close button, photoshop will ask you/shows error that "save changes to the Adobe Photoshop Document "Unttiled" before quitting?" 

Click on "Yes" button and save window will be there. Save document as .psd file n then later convert it to .jpg or whatever.

3 Messages

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80 Points

@nakul sharma

That doesn't work either... 

3 Messages

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80 Points

6 m ago

Any real help out there as to why this is happening.  I can't save, can't export, nothing!!!  Please help!