ronald_acevedo's profile

4 Messages

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1.3K Points

Sun, Jul 24, 2011 4:40 PM

Closed

Implemented

Photoshop: Support scalable user interface UI for high resolution monitors

I'm using a high resolution monitor(2560x1600). As a result, all the the toolbar fonts and menu fonts are small and hard to see. I do not want to lower the screen resolution as this would defeat the purpose of this monitor.. Will the new CS6 have the ability to increase font sizes to accommidate Hi-Res monitors?

Thanks

Ron Acevedo

111 Messages

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1.3K Points

9 y ago

the adobe UI supersedes the windows settings completely for most apps.

As a result we have reinventions of the wheel multiple times and they aren't even consistent with each other within the ecosystem (photoshop supports enlargement of fonts, whereas Bridge does not)

One would think they'd just pick one interface and run with it across all the apps, you know, cuz they're so busy and all, and interested in streamlining?

There was a time when adobe apps darned near all behaved the same way with only tool changes... but everything went to off on it's own tangent right around the time they bought macromedia.

4 Messages

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214 Points

9 y ago

I can't believe Adobe have not fixed this problem already. CS7?
FIX IT PLEASE ADOBE, no more squinting (squinting and straining causes blindness, seriously) (Office 2013 fonts are beautiful)

8 Messages

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294 Points

9 y ago

Hello,

Has Adobe CC incorporated scalable interface, made ANY changes at all to the interface to make things larger or easier to see?

15.1K Messages

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195.8K Points

Photoshop already did that with 13.1 / 13.0.2 on Macintosh.
Windows is more complicated, and we're still talking to Microsoft about how they can make it work correctly.

111 Messages

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1.3K Points

that is a blatant lie.
you can simply make larger icons.
photoshop - and any other interface on the planet needs only to fit within the "window" boundaries.
Menu text can be enlarged via the the system font size options - but NO Abode has proprietary font controls, so YOU are responsible for the inability for ALL adobe apps not having the same feature as PS does for font enlargement - not microsoft.

I can make illustrator "object handles" marginally larger in prefs, albeit that is poorly implemented as well - but PLAINLY I can use a preferences within illustrator, MADE by Adobe to make something BIGGER

so there is absolutely no reason why you can't add the option for larger icons for the tools as well as a preference "switch" large vs small.

I swear you guys spend more time trying to come up with excuses than you do solutions.

And apparently you think we're all idiots.

111 Messages

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1.3K Points

Chris, removing my post about your lie, simply proves your comment is a lie.

It was on topic and neither inflammatory nor argumentative, and did not violate any forum rules.

7 Messages

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192 Points

some of us saw it before the defensive removal. Adobe's focus is on becoming
an online only fee based resourse. They may eventually fix this problem, but
marketing matters more than users health or comfort. CC is a marketing masterpiece- what used to be updates and bug fixes is now exclusive buyer content.

111 Messages

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1.3K Points

I concur.
I was surprised at the removal as well as it's not like we don't get email notifications containing the comments, so like it or not, it's out there.
Interestingly, there is a photo above of photoshop on windows 8. Note the "title bar" "X" close/minimize buttons of PS compared to the "close" button of the preferences window.

You can plainly see Adobe has modified the windows interface to display it's own "glass button style" to the windows window, and did not apply this to the preferences window.

This means Adobe itself is creating the interface icons - not Microsoft.
It's also why we can modify our windows with "desktop themes".
MS just gives us a shell to work with.

I'm tempted to edit the adobe icon files with larger icons to simply prove the point it can be done. But without additional coding skills, I have to way to make a preference to "switch back and forth" - but I may be able to make two "large and small" files that I "rename" prior to launch.

37 Messages

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606 Points

9 y ago

It should be obvious to all by now that Adobe will not fix the UI of this segment of their product line anytime soon. Instead they will wait till it is too late, when their customer base has left for competing products. Only then will they offer an upgrade for megabucks. Smart move Adobe, just “Let them eat (some more) cake”.

5 Messages

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160 Points

9 y ago

How do I get version 13.1 for Mac
I bought CS6 in February and it says 13.0.4 is the latest version update?

15.1K Messages

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195.8K Points

13.1 is the subscription/creative cloud release.
13.0.4 has the same Retina support, without the new subscription features.

5 Messages

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160 Points

I agree completely with Axioms comment about Adobe having blown it regarding customer satisfaction. Our "Sr. Computer Scientist" needs a lesson in customer service as indeed I do feel insulted by the way he condescended to tell me although I paid serious money for the CS6 premium suite (only 4 months ago) I really do not matter to Adobe and will not be getting any support or updates.

Believe me when I say it - I will NOT be buying anything from Adobe again.
I guess the policy change of sky high monthly rental or nothing for Adobe products takes care of that anyway.

Goodnight Adobe.

15.1K Messages

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195.8K Points

Small problem: I, nor anyone else here, has said anything like that.

5 Messages

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160 Points

So When do I get 13.1 update for mac?

15.1K Messages

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195.8K Points

See my first reply to your post, above.

111 Messages

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1.3K Points

9 y ago

Adobe seems to be very confused over what this thread about.
Since I have called out Chris twice, I shall do it again with all the information - in plain english so that he can know how uniformed I am.

Our issue is "in app icon sizes are too small" and there is no way to enlarge them - Adobe is saying the issue is resolved for retina displays on Macs and microsoft windows code is magically suddenly too complicated to implement an enlargement feature.

For those of you using Firefox, Chrome, Safari and most versions of IE, I direct you all to your tool bars. Please right click, "customize" - as if you're going to add or remove the feature icons like "back or search or etc." and click the options to "use large/small icons" - with or without text, and so on and you can plainly see that free web browsers can do what Adobe cannot.

Now then.
Icons, and icons in other things like your windows (finder). You can have your OS of choice enlarge all icons and text and it affects for most run of the mill software as well. But almost all Adobe apps ignore these options that are built into the OS because they want you to use their interface.
One would guess that this is so that all their apps "look and feel the same".
That's a fail too by the way Adobe, but hey, that a whole other thread.

Let's lastly look at what the "retina display is" - it's a display that simply had "double" the pixel density. So for ease of everything I shall use "iPhones" for reference and their icon sizes to illustrate our issue - and Adobe's "stonewalling" solution.

A regular iPhone 3G has fingertip sized icons that are 57 pixels across.
A 4 or 5 iPhone has the SAME perceptually sized icon of "one fingertip large" BUT the screen has twice the density. So this means developers needed to scale up their imagery 2x.
So on a retina display that makes the same perceptual finger tip icon 114 pixels wide.

Adobe may have provide support for retina displays, but "all they did" was enlarge everything 2x. So for all their efforts of "actually being able to make icons larger" they stopped at making them look identical on a 17" retina side by side a 17 normal monitor.

Sure the retina display looks much much nicer - but the icons are still the size of your finger tip.

So Adobe (we meet again)
It's very nice that you have made the same perceptually sized icons for retina displays. When illustrator works on my iPad, I'll thank you, but I still won't be able to use it because the icons are small. By too small I mean exactly the same size as an my non retina display which are, um, too small.

Since you have actually proven you can enlarge icons on the user interface, please enlarge them again and give us the option to "enable ":regular / large" in prefs since you cannot seem to use the built in OS ability to do this.

You see Chris, I'm not uninformed (I love the "reasons" you deleted my posts - side by side the "forum rules I didn't break) and I'm not stupid, and I'm again "calling you out" and any one else in your office who thinks that any of your responses over the last 24 hours - and earlier this year were in any way honest.

Simply offering Retina Support PROVES that you can make larger icons.

What simply baffles me is why Adobe would rather belittle, lie and fight a common sense and useful request than simply saying hey, yeah, we can do that, it's not like you're asking use to add a permanent save location for creative cloud files.

Adobe Administrator

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16K Messages

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296.7K Points

9 y ago

Hey gang,

The engineering team is aware of the feature request to support HiDPI for Windows. Supporting HiDPI is a priority for our team. We'll update the topic when we have more details to share.

Thanks.

111 Messages

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1.3K Points

Hi Jeff, welcome!
If you don't mind me asking, when you say adding support for HiDPI on Windows - do you mean making a scalable UI for any resolution monitor?
Or simply making Icons appear the same size as they are now on a "retina" monitor?

See, we need the ability to enlarge the UI in general - regardless of monitor resolutions. It's pretty much what all this is about.

The examples citing larger displays were to illustrate that the UI gets even "smaller" as you use large monitors, and though we can enlarge the UI fonts, we cannot enlarge the icons to allow for a more comfortable work flow.

I only ask as there seems to be a large amount of misdirection from another "employee" as they keep talking about retina support and other "complications" - when the rest of us are pretty much simply asking to make things bigger or smaller - like the UI "font size" preference.

We have asked for progress, and keep being told only about retina support progress - which is not what we are asking about.

Adobe Administrator

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16K Messages

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296.7K Points

Hi Axiom, Windows is a different beast than Mac, but you should be able to achieve what you describe in the future - Sorry, I can be more specific. We'll update the topic when we have more details to share. Again, supporting HiDPI is a priority for our team.

Sr. Product Manager, Adobe Digital Imaging

37 Messages

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606 Points

What are needed here are updates to products in the field as well as new releases. In comparison, a description of vapor-ware serves no useful purpose. A commitment to release an UI updates by dates certain, followed by interim progress reports, might save your day. For any other solution, Adobe is going to have to sustain an additional loss in market share.

15.1K Messages

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195.8K Points

We cannot commit anything about Microsoft's release dates.

111 Messages

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1.3K Points

yes, Jeff already said that in a nicer way and William here was talking about adobe's road map and how it would be nice as a customer to know when to expect things so that Adobe itself is "accountable"
Joomla does this and it's used by millions and it's free.

So saying it's Microsoft's ball is not accurate nor fair - especially since there is no UI change planned for Windows at the moment as it's been the exact same since windows XP - I can use Win XP "themes" in win 8 so the UI isn't really different "under the hood". The only change is that win8 "removed features" like Adobe did with the window tile button and hid them in other locations - or turned over their control to developers, like, um, Adobe.

Again, since Adobe controls it's own UI it is in Adobe's hands to rectify the issue. Other software non Adobe described in this thread does this, so it's not an OS issue that is insurmountable., it simply requires some attention.

37 Messages

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606 Points

9 y ago

Simply put, Adobe programming staff wants to pass their 'Monkey' on to Microsoft. There is sufficient technology already in place to facilitate a fix to the UI scaling problem. Why they are not getting on with the fix is clear: management has not built a fire under those responsible for the fix. This is evidenced by the lack of commitment that would include a plan of tasks, a timeline of milestones, and a budget to get the job done.

15.1K Messages

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195.8K Points

No, we've been working on this for a long time now, and found problems in the OS APIs. Microsoft is working on it.

We have repeatedly said that we are pursuing this - but sometimes there are fundamental OS issues that we simply cannot work around.

4 Messages

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100 Points

9 y ago

Chris Cox // Your coders are fooling you. You can do it even with MS-DOS. What OS problem? nonsense. And MS is fooling you too. They hates custom UI, so they will not offer customizable standard UI forever. They just can't say they are not offering them. And current large setting fonts are too small even with low resolution monitors. By the way, How good is your eyesight?

15.1K Messages

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195.8K Points

Again, we (the developers on Photoshop) are working with Microsoft on this. Nobody is being fooled, and we're telling you as much as we can without violating NDAs.

I've needed glasses for about 15 years now (and need to update my prescription soon).

If you can't see the fonts in Photoshop on a normal resolution screen - then something is wrong with your system and making things draw incorrectly (we have seen that happen to a few people - usually solved with a system reinstall, sometimes by removing bad utilities). The default font is readable on a normal resolution screen. The medium and large fonts are designed for higher resolution monitors or people with bad eyesight. Again, if Photoshop's UI seems smaller than most applications - something is wrong with the system.

The unsolved problem is for people with really bad eyesight, or high resolution screens. That's where we need to scale all of the UI (not just fonts and icons), and need Microsoft's cooperation.

4 Messages

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100 Points

I feel like talking to a wall. My 5 systems are all ok. Small small small small and small. I said small not unreadable. And most of applications have scalable UI NOW. Seriously,what the h*** are you talking about?

15.1K Messages

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195.8K Points

Most applications do not yet have scalable UI on Windows - partly because there are issues with the scaling support in Windows. And we are working with Microsoft to get that resolved.

Please read the previous responses in this topic for more information.

4 Messages

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100 Points

Scaling doesn't need os support at all. I was an windows programmer.So stop saying bullshits and just explain with professional language. I think it is you who don't have any idea on this issue at all. Get somebody actuallyknows something plz.

111 Messages

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1.3K Points

9 y ago

I continue to think there are two different view points being discussed here.
And it's likely limited to the interpretation of "scalable".
It appears that adobe is considering the definition to be a system wide thing - or an auto detect based on monitor resolution - and this would be true in considering detection of a hi Rez display - which is an issue windows suffers.
But there is a second way to define "scalable" which most posters here are referring to - the option to "enlarge" icons within the ui itself.
When we look at the adobe interfaces, we have options dealing with the program and a few offer the option to enlarge fonts within the program. The adobe ui changes and allows this to occur. The rest of the os is unaffected.
So since adobe made icons for their tools and other elements at a certain size they could easily have made larger icons.
So when we ask for larger icons, we now understand that an all inclusive is option is complicated. But we are asking if within the ui itself the images used to represent tools and options could be made larger.
Illustrator allows for handles to be enlarge. This is the adobe ui's choice, photoshop allows enlarged ui fonts.
Again, it's adobe's choice.
So if we set aside the retort that the os is an issue and focus instead on how to implement a ui specific enlargement, we might have a better communication.

I've repeatedly suggested that the icons created for retina displays - which are physically larger than those for normal displays - be made available as a preference choice and not as an auto detect. This would allow the larger elements to be used for those of us who require physically larger icons to match the ui font enlargement option we also choose.
If the ui has the capability to expand to accommodate the larger fonts, surely that ability could be expanded to the tool bar to allow larger icons.
In short, because a manual choice could be implemented, all that would need to happen is change to the ui, independent of the os.

15.1K Messages

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195.8K Points

Even getting all the UI elements to scale correctly and work on low resolution monitors is problematic with the current Windows APIs.

We are trying to solve the problems, but there are things preventing us from doing that in the OS itself.

Again, we are working with Microsoft on the issue.

We will update this topic when we have news to share.

111 Messages

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1.3K Points

9 y ago

Chris.. A few days back you replied to my links to show how customization of the ui icons were done in another program.
You relied with
"And the links you gave are for simple icon customization - which really doesn't even start to solve the scalable UI problems."

My response is Yes. Customizing the ui with simple icon customization is really all we would like please.

Scalability - as an auto detect os thing - would be completely redundant if we could simple manually booze enlargements.

Without a manual option, retina displays simply show the "small" icons - the same icons we'd see on a normal monitor, rather than icons that are even smaller.

So though "hi Rez" icons are great to show "normally" on a hi rez display, they still cannot be made even larger.

So since you say it's simple, why not implement it?

15.1K Messages

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195.8K Points

Just scaling the icons doesn't really help. The icons are only a small part of the UI.

Font scaling solved the problems for many people, but still causes issues due to dialogs not fitting common display sizes after enlarging the fonts.

We know what needs to be done, and are working with Microsoft so that we can get it done.

Please keep an eye on this topic: we will update it when we have news to share.

111 Messages

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1.3K Points

I'm talking apples. You're talking oranges.
Currently in ps prefs if I choose large fonts there are no issues

If I enlarge fonts system wide... Only applications that don't use the os for rendering are ignored. Everything else works just fine.

So again... I'm not asking adobe to play nice with the os.
Or vice versa

I'm pointing out that your competition has solved this issue by allowing the user make the change within the ui of the program itself.
And solved they solved it a far ways back.

So you're telling me then that adobe has no earthly understanding of implementing this?

15.1K Messages

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195.8K Points

What are you talking about?

I've been telling you repeatedly that we are working on this.
If you aren't understanding what we have written, please let us know your native language and we'll get someone to translate it for you.

111 Messages

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1.3K Points

Now when I write comments like that they get deleted - by you. So that's ironic.

It's extremely plain that I'm talking about preferences to enlarge aspects of the UI. You keep saying its ms's fault.
I'm saying Corel does this natively, on windows, with user selected sizing.
You're saying you're working on it with Microsoft's help.
I'm saying Corel and other software developers managed to do it on their own.
You're saying that later icons are a simple customization but its only a small part of the issue.
I'm saying you already made larger fonts an option, and it's just a small issue that's now resolved, so why not make larger icons available and you have a second small issue solved?

You're still saying we should check back for updates... Well adobe blah blah CC software is now out and there's still no solution, and you never updated us here for those on macs who may want to know that CC programs now mostly support retina display.

So you're not even living up to your own statements.

But hey, why worry about an interface i cant see when I can make Qr codes in indesign and when I can't export from bridge anymore.

So really it's plain we get functions we don't need, lose functions we do and get patronized for asking for the obvious things tht should be available.

All for $60 a month. Forever.

Thanks for the awesome customer support and respect for your customers.

111 Messages

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1.3K Points

Oh and by the way... My native language is Canadian English, and only a couple adobe apps have that option for the dictionary, because apparently adobe cannot make all apps have the same features (like UI font sizing)

So I doubt adobe could even translate for me, adobe isn't even listening to us.

Because we Canadian have wanted that feature for years too.

:)

7 Messages

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202 Points

8 y ago

This reply was created from a merged topic originally titled
Photoshop CS6 interface too small.


The user interface in Photoshop CS6 is so small that it is virtually unusable on my laptop. I have to go on memory of what the items and icons mean.

It seems to be designed to be used only by eyes that are less than 25 years old.

This is a major problem

3 Messages

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132 Points

8 y ago

This reply was created from a merged topic originally titled
All Adobe Products: Resize UI for large screens & high resolutions..


ALL Adobe products require the same fix! Large monitors are NOT supported with full 1080p resolutions, period.

Here's the thing, full HD on a 50" screen for example, makes all the tools very small, and all UI text except for that which windows controls.

I've seen many posts with replies from the Adobe community staff about DPI, when they clearly do not grasp the fact DPI has NOTHING to do with images or there size, which includes all tools & text within Adobe interfaces.

So if I set the windows TEXT DPI to larger (150%), everything displays correctly from web browsers to many other software apps, except for Adobe products. Again, ignore the file / edit etc menu bar, I'm talking the products UI which you CAN NOT ALTER!

There's one small option within preferences for making the UI font small, medium or large, which has insignificant impact & again doesn't effect any tools.

Especially in todays world where monitor & tv sizes have increased & devalued, any artists working on larger screens are suffering. Generally it's OK for people with say 20 - 30" screens who sit at a desktop, but anything more, where you can't sit close to the screen, it's a problem.
It's also still a problem for some at those screen sizes too, however not so much so.

Having a fixed size UI, especially going into the future, just isn't good enough, I'm sure Adobe must be aware of 4k being around the corner & of general screen sizes & resolutions, so surely a solution where the customers can alter the interface, is far better than the out of date, fixed sizes.

Almost all areas of the UI can be moved, snapped & such, however they can not be enlarged, with all adobe products, this is the same problem, not just Photoshop.

Just as the designs for all Adobe products are universal, so should the options to change the interface in both size & layout, be universal accross all products.

2 Messages

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92 Points

8 y ago

This reply was created from a merged topic originally titled
Menus and tools are too small...not scaled to display resolution.


The Photoshop user interface does not scale the menus and tools to allow me to use the software with my laptop's high resolution display. I have a 15.6" laptop (XPS 15). Photoshop looks okay with my 1920x1080 22" monitor, but sometimes I like to do simple editing with a laptop. This isn't the only software I've had a problem with, but Microsoft software looks great, so I know it can be addressed,

57 Messages

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778 Points

8 y ago

This reply was created from a merged topic originally titled
Whe will HiDPI for Adobe Photoshop be implemented? In Illustrator its already done and it works fine..


Its not possible to see the menu bar well in HiDPI Monitors. The menu structure has been changed within Illustrator but Photoshop has been forgotten?
We all have to pay for our suite, so it would be nice to use it in an adequate manner.