gary_hilson_4d09150jcro4g's profile

5 Messages

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140 Points

Wed, Apr 3, 2019 4:14 PM

Photoshop: Unable to "Export As"with selection active

If you use "Export As" while a selection is active it is unable to process the Export. If you deselect and try again everything works fine. This bug happens every time for me.

Adobe Administrator

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3.5K Messages

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53K Points

3 y ago

Howdy Gary,

Which OS are you seeing this on?  Latest version of Photoshop?  I ask, because I just checked both Win and Mac, but couldn't reproduce this.  Could this be an issue with HDD space or rights?

Thanks,
David

5 Messages

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140 Points

3 y ago

Whoops... I'm behind an update. Sorry. I'm getting it on Win 10 Photoshop 20.0.3 and have been having the problem for a while. Plenty of space and no problems exporting when no selection. Am updating now and will report back.

5 Messages

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140 Points

3 y ago

Have upgraded (20.0.4) and the issue is still there - but I didn't describe fully. It's when resizing in Export As. Have tried different resolutions (high/low) and problem is the same. The file needs more than Background layer to show problem.
Just a little edge case bug as I say - not a biggie but would be nice to have fixed.

5 Messages

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140 Points

3 y ago


Adobe Administrator

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3.5K Messages

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53K Points

3 y ago

Howdy Gary,

Thanks!  That was the missing element.  Yeah, when I scale to 200%, I'm now seeing the same thing on both Win and Mac.  I've gone ahead and logged this. 

Thanks for letting us know!
David

5 Messages

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140 Points

3 y ago

You're welcome - happy to help!

2 Messages

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60 Points

2 y ago

Hello, mine is having this issue. Gives me the error when I'm doing "export as" for JPG and I want to be 50% scale. It works when I'm at 100% scale. I have photoshop CC 2019 21.0.1.

Adobe Administrator

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16K Messages

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296.7K Points

Different issue

Please reference the new conversation here: Photoshop 2020: Program error using Export As scaling to 50%

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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16K Messages

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296.7K Points

2 y ago

The original issue posted on this thread should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.