FL

13 Messages

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100 Points

Thu, Dec 10, 2020 10:19 AM

Closed

Photoshop: Workspace will Freeze after going to a filter

By the time I use Photoshop 2021 its workspace is going to be freeze. This is most often the case when using any type of filter. At this time some commands work fine like saving etc. The problem will automatically fix when we restart photoshop. After some time repeat the same issue. All other versions are work fine. Issue face only in photoshop 2021 only. Photoshop is the only crash, and so is Windows 10 or any other software that works without interruption at this time. My display driver is up to date. Am using PNY QUADRO P4000 graphic card. This issue is only visible in Photoshop 2021. 2020 works without any log. Here is my system info...

Adobe Administrator

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16K Messages

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296.7K Points

1 y ago

Do you have DXO/Nik or any other 3rd party plug-ins?

13 Messages

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100 Points

@JeffreyTranberry yes Sir,

This problem only exists when using COLOR EFFECTS in the NIK collection. Otherwise, this problem is seen even when using photoshop neural filters.

Adobe Administrator

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16K Messages

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296.7K Points

There is a known issue where Nik/DXO needs to update their plug-ins.

But you're saying you see a freeze with Neural Filters too? You first sentence says it only happens with Nik. But you're saying you see a freeze with Neural Filters too? 

Sr. Product Manager, Adobe Digital Imaging

13 Messages

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100 Points

Sorry, it was left unknowingly. My language is not good, I'm sorry about that! 

Why is such an issue shown? There has never been an issue like this in any other photoshop versions!