peter_ball_bzzaj28ldn469's profile

57 Messages

 • 

1K Points

Wed, Mar 17, 2021 2:31 PM

PS version 22.3 is not using my GPU as fully as the previous version.

Last week I updated to the latest version of PS (version 22.3.0.49) and now I see that the Performance setting for my GPU are set at BASIC  and I cannot change them to ADVANCED, the way they were previously. And if I check the current version of ACR (version 13.2.0.728) it is using my GPU correctly.

Seems like a problem with PS 22.3 to me. Luckily I keep a previous version of PS installed.

Peter

Responses

2 Messages

 • 

72 Points

6 m ago

UPD: At the day 3 of active PS usage all modes become available. Nevertheless, Creative Cloud crashes with opened PS.
Version 22.3 disabled the ability to choose performance modes.
OpenCL and OpenGL12.0 were also deactivated. I see a great decrease in working speed. 
When working with Chrome browser opened, there's a larger possibility of PS crash.

Adobe Photoshop Version: 22.3.0 20210302.r.49 660cd2e  x64
Number of Launches: 17
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.804
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 3392 MHz
Built-in memory: 12220 MB
Free memory: 3910 MB
Memory available to Photoshop: 11172 MB
Memory used by Photoshop: 35 %
SAM SDK Version: 2.0.0-main.363.5
ACP.local Status:
 - SDK Version: 1.41.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.7.0.1
 - Min Core Sync Required: 4.3.28.24
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.79.23
Presets Status:
 - Brushes: 28 local / 0 synced
 - Gradients: 183 local / 0 synced
 - Patterns: 10 local / 0 synced
 - Shapes: 54 local / 0 synced
 - Styles: 21 local / 0 synced
 - Swatches: 122 local / 0 synced
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 132K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 11.03.2021 at 16:39:47
 ------- GetVideoCardInformation
SufficientVideoMemForTextures: True.
DoesGPUSupportFeature( kGPUFeature_All ): True.
PSGLDocDrawingOSVersionTest: True.
IgnoreVideoMemRequirements: False.
NativeGPUAvailable: True.
OpenCLGPUAvailable: True.
OpenGLGPUAvailable: True.
GetAIFSharingContext: True.
SupportsOpenGL(): True.
gPreferences.GetPhotoshopCrashed(): False.
gpuE (disallowOpenGLWindows): False.
; platform info strutcture
Native platform info  successfully constructed
Begin native platform info:
    Platform info:
        Displays:
            Display \\.\DISPLAY1
                isMain                  = 1
                isBuiltIn               = 0
                isStereo                = 0
                bounds                  = ((0 0) -> (1920 1080), w=1920, h=1080)
                dimensions              = (1920 1080)
                physicalSize            = (0 0)
                pixelSize               = (0 0)
                dynamic range           = (0 1)
                potential dynamic range = (0 1)
                reference dynamic range = (0 0)
                device       = (DeviceID name=27039:Radeon RX550/550 Series index=0 preferred=1)
        Devices:
            (DeviceID name=27039:Radeon RX550/550 Series index=0 preferred=1)
                Power Envelope : UNKNOWN
                Device is removable : UNKNOWN
                displays: 1
                    \\.\DISPLAY1
                VRAM:                 2127MB
                Dedicated System RAM: 0MB
                SharedSystem RAM:     6407MB
                Platform specifics:
                    Device name:  27039:Radeon RX550/550 Series
                    Vendor name:    AMD
                    Description:  Radeon RX550/550 Series
                    D3D-ID:       27039
    End platform info.
End native platform info.
Building OpenGL platform & platform info strutcture
OpenGL platform info  successfully constructed
Begin OpenGL platform info:
    Platform info:
        Displays:
            Display \\.\DISPLAY1
                isMain                  = 1
                isBuiltIn               = 0
                isStereo                = 0
                bounds                  = ((0 0) -> (1920 1080), w=1920, h=1080)
                dimensions              = (1920 1080)
                physicalSize            = (0 0)
                pixelSize               = (0 0)
                dynamic range           = (0 1)
                potential dynamic range = (0 1)
                reference dynamic range = (0 0)
                device       = (DeviceID name=Radeon RX550/550 Series index=0 preferred=1)
        Devices:
            (DeviceID name=Radeon RX550/550 Series index=0 preferred=1)
                Power Envelope : DISCRETE
                Device is removable : UNKNOWN
                displays: 1
                    \\.\DISPLAY1
                VRAM:                 2028MB
                Dedicated System RAM: 0MB
                SharedSystem RAM:     0MB
                Platform specifics:
                    Device name:  Radeon RX550/550 Series
                    Vendor name:    AMD
                    OpenGL version: 4.6 (4.6.14757 Compatibility Profile Context 20.11.2 27.20.14501.18003)
                    GLSL version:   4.60 (4.60)
    End platform info.
End OpenGL platform info.
Building OpenCL platform & platform info strutcture
OpenCL platform info  successfully constructed
Begin OpenCL platform info:
    Platform info:
        Displays:
        Devices:
            (DeviceID name=gfx804 index=0 preferred=1)
                Power Envelope : DISCRETE
                Device is removable : UNKNOWN
                displays: 0
                VRAM:                 2147MB
                Dedicated System RAM: 0MB
                SharedSystem RAM:     0MB
                Platform specifics:
                    Device name:  gfx804
                    Vendor name:    AMD
                    Device version:         2.0 (OpenCL 2.0 AMD-APP (3188.4))
                    OpenCL platform name:   AMD Accelerated Parallel Processing
                    OpenCL platform vesion: 2.1 (OpenCL 2.1 AMD-APP (3188.4))
    End platform info.
End OpenCL platform info.
Tester="Photoshop"
snifferStart="2021-03-11_16:39:47"
NumGLGPUs=1
glgpu[0].GLVersion="4.6"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2028
glgpu[0].GLName="Radeon RX550/550 Series"
glgpu[0].GLVendor="AMD"
glgpu[0].GLDriverVersion="27.20.14501.18003"
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\amdxc64.dll"
glgpu[0].GLDriverDate="20201113000000.000000-000"
glgpu[0].GLRenderer="Radeon RX550/550 Series"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 2.1 AMD-APP (3188.4)"
clgpu[0].CLDeviceVersion="2.0"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2147
clgpu[0].CLName="gfx804"
clgpu[0].CLVendor="AMD"
clgpu[0].CUDASupported=0
clgpu[0].CLIsPreferred=1
clgpu[0].CLBandwidth=3.800000e+10
clgpu[0].CLCompute=555.203926
clgpu[0].CLRawDeviceName=gfx804
clgpu[0].CLRawDeviceVendor=Advanced Micro Devices, Inc.
clgpu[0].CLRawPlatformName=AMD Accelerated Parallel Processing
clgpu[0].CLRawPlatformVendor=Advanced Micro Devices, Inc.
NumNativeGPUs=1
nativegpu[0].NativeName="27039:Radeon RX550/550 Series"
nativegpu[0].NativeTotalRAMInMB=8534
nativegpu[0].NativeVRAMInMB=2127
nativegpu[0].NativeSharedSystemRAMInMB=6407
nativegpu[0].NativeDedicatedSystemRAMInMB=0
nativegpu[0].NativeVendor="AMD"
nativegpu[0].NativeDriver="C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0361132.inf_amd64_4863ccf4c1b997c9\B361196\amdxc64.dll"
nativegpu[0].NativeDriverVersion="27.20.14501.18003"
nativegpu[0].NativeDriverDate="20201113000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
nativegpu[0].NativeIsPreferred=1
snifferEnd="2021-03-11_16:39:48"
 ------- GetVideoCardInformation
$$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 91190364054119577604
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: D:\AdobePS\Adobe Photoshop 2021\
Temporary file path: C:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  E:\, 465,8G, 437,0G free
  B:\, 902,0M, 886,3M free
Required Plugins folder: D:\AdobePS\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: D:\AdobePS\Adobe Photoshop 2021\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2021/02/13-21:23:31   79.628125   79.628125
   AdbePM.dll   PatchMatch 2021/02/16:23:29:29   1.628247   1.628247
   AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.7   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.628125   79.628125
   AdobeXMP.dll   Adobe XMP Core 2021/02/15-11:52:13   79.164753   79.164753
   AdobeXMPFiles.dll   Adobe XMP Files 2021/02/15-11:52:13   79.164753   79.164753
   AdobeXMPScript.dll   Adobe XMP Script 2021/02/15-11:52:13   79.164753   79.164753
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2021/02/13-21:23:31   79.628125   79.628125
   AID.dll   AID DLL   1.0.0.12   
   AIDE.dll   AIDE 2021/02/17-19:47:02   79.627469   79.627469
   ARE.dll   ARE 2021/02/13-21:23:31   79.628125   79.628125
   AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927
   AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927
   Bib.dll   BIB 2021/02/13-21:23:31   79.628125   79.628125
   BIBUtils.dll   BIBUtils 2021/02/13-21:23:31   79.628125   79.628125
   boost_date_time.dll   photoshopdva   14.0.0   
   boost_filesystem.dll   photoshopdva   14.0.0   
   boost_program_options.dll   photoshopdva   14.0.0   
   boost_regex.dll   photoshopdva   14.0.0   
   boost_system.dll   photoshopdva   14.0.0   
   boost_threads.dll   photoshopdva   14.0.0   
   CoolType.dll   CoolType 2021/02/13-21:23:31   79.628125   79.628125
   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0   
   DirectML.dll   DirectML Redistributable Library   1.4.0+201111-2330.1.fe.bdb07c7   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   14.0.0   
   dvaappsupport.dll   photoshopdva   14.0.0   
   dvaaudiodevice.dll   photoshopdva   14.0.0   
   dvacore.dll   photoshopdva   14.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   14.0.0   
   dvamediatypes.dll   photoshopdva   14.0.0   
   dvametadata.dll   photoshopdva   14.0.0   
   dvametadataapi.dll   photoshopdva   14.0.0   
   dvametadataui.dll   photoshopdva   14.0.0   
   dvanet.dll   photoshopdva   14.0.0   
   dvaplayer.dll   photoshopdva   14.0.0   
   dvascripting.dll   photoshopdva   14.0.0   
   dvatransport.dll   photoshopdva   14.0.0   
   dvaui.dll   photoshopdva   14.0.0   
   dvaunittesting.dll   photoshopdva   14.0.0   
   dvavulcansupport.dll   photoshopdva   14.0.0   
   dynamiclink.dll   photoshopdva   14.0.0   
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   JP2KLib.dll   JP2KLib 2021/02/17-19:47:02   79.277121   79.277121
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   14.0.0   
   LogSession.dll   LogSession   8.2.0.7   
   mediacoreif.dll   photoshopdva   14.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.6.20201209.5.718ca7f   
   mkl_avx2.dll   Intel® Math Kernel Library   2020.0   
   mkl_avx512.dll   Intel® Math Kernel Library   2020.0   
   mkl_core.dll   Intel® Math Kernel Library   2020.0   
   mkl_def.dll   Intel® Math Kernel Library   2020.0   
   mkl_mc3.dll   Intel® Math Kernel Library   2020.0   
   mkl_sequential.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_avx2.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_avx512.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_def.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_mc3.dll   Intel® Math Kernel Library   2020.0   
   MPS.dll   MPS 2021/02/13-00:38:12   79.628096   79.628096
   onnxruntime.dll   Microsoft® Windows® Operating System   1.6.20201209.5.718ca7f   
   opencv_world440.dll   OpenCV library   4.4.0   
   Photoshop.dll   Adobe Photoshop 2021   22.3   
   Plugin.dll   Adobe Photoshop 2021   22.3   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.1.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.1.0.15   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop 2021   22.3   
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.623146   79.623146
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   TfKernel.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   utest.dll   photoshopdva   14.0.0   
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   22.2.0.0   
   WRServices.dll   WRServices    Build 16.1.0.7af3873   16.1.0.7af3873
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-4.4.1.71


Required plugins:

   Accented Edges 22.3 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 22.3 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 22.3 - from the file “Filter Gallery.8bf”
   Average 22.3 (20210302.r.49 660cd2e) - from the file “Average.8bf”
   Bas Relief 22.3 - from the file “Filter Gallery.8bf”
   BMP 22.3 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 13.2 - from the file “Camera Raw.8bi”
   Camera Raw Filter 13.2 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 22.3 - from the file “Filter Gallery.8bf”
   Charcoal 22.3 - from the file “Filter Gallery.8bf”
   Chrome 22.3 - from the file “Filter Gallery.8bf”
   Cineon 22.3 (20210302.r.49 660cd2e) - from the file “Cineon.8bi”
   Clouds 22.3 (20210302.r.49 660cd2e) - from the file “Clouds.8bf”
   Color Halftone 22.3 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 22.3 - from the file “Filter Gallery.8bf”
   Conté Crayon 22.3 - from the file “Filter Gallery.8bf”
   Craquelure 22.3 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 22.3 (20210302.r.49 660cd2e) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 22.3 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 22.3 - from the file “Filter Gallery.8bf”
   Crystallize 22.3 - from the file “Standard MultiPlugin.8bf”
   Cutout 22.3 - from the file “Filter Gallery.8bf”
   Dark Strokes 22.3 - from the file “Filter Gallery.8bf”
   De-Interlace 22.3 - from the file “Standard MultiPlugin.8bf”
   Dicom 22.3 - from the file “Dicom.8bi”
   Difference Clouds 22.3 (20210302.r.49 660cd2e) - from the file “Clouds.8bf”
   Diffuse Glow 22.3 - from the file “Filter Gallery.8bf”
   Displace 22.3 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 22.3 - from the file “Filter Gallery.8bf”
   Entropy 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Export Color Lookup Tables 22.3 (20210302.r.49 660cd2e) - from the file “Export3DLUT.8be”
   Extrude 22.3 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 22.3 (20210302.r.49 660cd2e) - from the file “FastCore.8bx”
   Fibers 22.3 - from the file “Standard MultiPlugin.8bf”
   Film Grain 22.3 - from the file “Filter Gallery.8bf”
   Filter Gallery 22.3 - from the file “Filter Gallery.8bf”
   Fresco 22.3 - from the file “Filter Gallery.8bf”
   Glass 22.3 - from the file “Filter Gallery.8bf”
   Glowing Edges 22.3 - from the file “Filter Gallery.8bf”
   Grain 22.3 - from the file “Filter Gallery.8bf”
   Graphic Pen 22.3 - from the file “Filter Gallery.8bf”
   Halftone Pattern 22.3 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 22.3 (20210302.r.49 660cd2e) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 22.3 - from the file “HDRMergeUI.8bf”
   HSB/HSL 22.3 - from the file “Standard MultiPlugin.8bf”
   IFF Format 22.3 - from the file “Standard MultiPlugin.8bf”
   IGES 22.3 (20210302.r.49 660cd2e) - from the file “U3D.8bi”
   Ink Outlines 22.3 - from the file “Filter Gallery.8bf”
   JPEG 2000 22.3 - from the file “JPEG2000.8bi”
   Kurtosis 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Lens Blur 22.3 - from the file “Lens Blur.8bf”
   Lens Correction 22.3 - from the file “Lens Correction.8bf”
   Lens Flare 22.3 - from the file “Standard MultiPlugin.8bf”
   Liquify 22.3 - from the file “Liquify.8bf”
   Matlab Operation 22.3 (20210302.r.49 660cd2e) - from the file “ChannelPort.8bf”
   Maximum 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Mean 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Measurement Core 22.3 (20210302.r.49 660cd2e) - from the file “MeasurementCore.8me”
   Median 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Mezzotint 22.3 - from the file “Standard MultiPlugin.8bf”
   Minimum 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   MMXCore Routines 22.3 (20210302.r.49 660cd2e) - from the file “MMXCore.8bx”
   Mosaic Tiles 22.3 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 22.3 (20210302.r.49 660cd2e) - from the file “MultiProcessor Support.8bx”
   Neon Glow 22.3 - from the file “Filter Gallery.8bf”
   Note Paper 22.3 - from the file “Filter Gallery.8bf”
   NTSC Colors 22.3 (20210302.r.49 660cd2e) - from the file “NTSC Colors.8bf”
   Ocean Ripple 22.3 - from the file “Filter Gallery.8bf”
   OpenEXR 22.3 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 22.3 - from the file “Filter Gallery.8bf”
   Palette Knife 22.3 - from the file “Filter Gallery.8bf”
   Patchwork 22.3 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 22.3 - from the file “Standard MultiPlugin.8bf”
   PCX 22.3 (20210302.r.49 660cd2e) - from the file “PCX.8bi”
   Photocopy 22.3 - from the file “Filter Gallery.8bf”
   Picture Package Filter 22.3 (20210302.r.49 660cd2e) - from the file “ChannelPort.8bf”
   Pinch 22.3 - from the file “Standard MultiPlugin.8bf”
   Pixar 22.3 (20210302.r.49 660cd2e) - from the file “Pixar.8bi”
   Plaster 22.3 - from the file “Filter Gallery.8bf”
   Plastic Wrap 22.3 - from the file “Filter Gallery.8bf”
   Pointillize 22.3 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 22.3 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 22.3 (20210302.r.49 660cd2e) - from the file “PBM.8bi”
   Poster Edges 22.3 - from the file “Filter Gallery.8bf”
   PRC 22.3 (20210302.r.49 660cd2e) - from the file “U3D.8bi”
   Radial Blur 22.3 - from the file “Standard MultiPlugin.8bf”
   Radiance 22.3 (20210302.r.49 660cd2e) - from the file “Radiance.8bi”
   Range 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Render Color Lookup Grid 22.3 (20210302.r.49 660cd2e) - from the file “Export3DLUT.8be”
   Reticulation 22.3 - from the file “Filter Gallery.8bf”
   Ripple 22.3 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 22.3 - from the file “Filter Gallery.8bf”
   Save for Web 22.3 - from the file “Save for Web.8be”
   ScriptingSupport 22.3 - from the file “ScriptingSupport.8li”
   Shake Reduction 22.3 - from the file “Shake Reduction.8bf”
   Shear 22.3 - from the file “Standard MultiPlugin.8bf”
   Skewness 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Smart Blur 22.3 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 22.3 - from the file “Filter Gallery.8bf”
   Solarize 22.3 (20210302.r.49 660cd2e) - from the file “Solarize.8bf”
   Spaces 22.3 - from the file “Spaces.8li”
   Spatter 22.3 - from the file “Filter Gallery.8bf”
   Spherize 22.3 - from the file “Standard MultiPlugin.8bf”
   Sponge 22.3 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 22.3 - from the file “Filter Gallery.8bf”
   Stained Glass 22.3 - from the file “Filter Gallery.8bf”
   Stamp 22.3 - from the file “Filter Gallery.8bf”
   Standard Deviation 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Sumi-e 22.3 - from the file “Filter Gallery.8bf”
   Summation 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Targa 22.3 - from the file “Standard MultiPlugin.8bf”
   Texturizer 22.3 - from the file “Filter Gallery.8bf”
   Tiles 22.3 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 22.3 - from the file “Filter Gallery.8bf”
   Twirl 22.3 - from the file “Standard MultiPlugin.8bf”
   U3D 22.3 (20210302.r.49 660cd2e) - from the file “U3D.8bi”
   Underpainting 22.3 - from the file “Filter Gallery.8bf”
   Vanishing Point 22.3 - from the file “VanishingPoint.8bf”
   Variance 22.3 (20210302.r.49 660cd2e) - from the file “statistics.8ba”
   Water Paper 22.3 - from the file “Filter Gallery.8bf”
   Watercolor 22.3 - from the file “Filter Gallery.8bf”
   Wave 22.3 - from the file “Standard MultiPlugin.8bf”
   WIA Support 22.3 (20210302.r.49 660cd2e) - from the file “WIASupport.8li”
   Wind 22.3 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 22.3 (20210302.r.49 660cd2e) - from the file “WBMP.8bi”
   ZigZag 22.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 4.0.0.55 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.84.0
        CmdN: 1.7.1
        CDP: 1.107.0
   Unified Panel (Loaded) 1.3.0.78 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

   ccx-timeline (Prepared) 2.6.37.0 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

   Neural Filters (Prepared) 1.4.11.0 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

   Photoshop UXP Export-As (Prepared) 5.4.3.0 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

   Photoshop Personalization (Loaded) 1.0.0.0 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

   Plugins Panel (Prepared) 1.2.0.0 - from the file "D:\AdobePS\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html”
   New Document  3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
   Home  2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html”
   Adobe Color Themes  6.1.0 - from the file “D:\AdobePS\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.8.13 - from the file “D:\AdobePS\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   QRCode Maker Pro  1.0.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\net.sytes.chuwa.qrcodemakerpro\index.html”
   Export As  4.8.13 - from the file “D:\AdobePS\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html”

Installed TWAIN devices: NONE

Note: This comment was created from a merged conversation originally titled Got speed lag in Photoshop 22.3

Champion

 • 

1.1K Messages

 • 

21.6K Points

6 m ago

Hello, could you post the content of help>system info?

57 Messages

 • 

1K Points

6 m ago

Sure, how can I do that? I attempted to copy the system info here but I am limited to 3000 characters.

Peter

Champion

 • 

1.1K Messages

 • 

21.6K Points

Could you select the parts about the GPU?, Maybe as a main answer, and not a sub-thread?

57 Messages

 • 

1K Points

6 m ago

Adobe Photoshop Version: 22.3.0 20210302.r.49 660cd2e  x64

Number of Launches: 391

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.19041.804

System architecture: Intel CPU Family:6, Model:15, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 6

Logical processor count: 12

Processor speed: 3398 MHz

Built-in memory: 32676 MB

Free memory: 17954 MB

Memory available to Photoshop: 29923 MB

Memory used by Photoshop: 60 %

SAM SDK Version: 2.0.0-main.363.5

ACP.local Status:

 - SDK Version: 1.41.1.1

 - Core Sync Status: Reachable and compatible

 - Core Sync Running: 4.7.0.1

 - Min Core Sync Required: 4.3.28.24

ACPL Cache Config:

 - Time to Live: 5184000 seconds

 - Max Size: 20480 MB

 - Purge Percentage: 50%

 - Threshold Percentage: 85%

 - Purge Interval: 60 seconds

Live Edit Client SDK Version: 3.79.23

Presets Status:

 - Brushes: 649 local / 0 synced

 - Gradients: 223 local / 0 synced

 - Patterns: 25 local / 0 synced

 - Shapes: 54 local / 0 synced

 - Styles: 102 local / 0 synced

 - Swatches: 16139 local / 0 synced

Native GPU: Disabled.

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Wintab Digitizer Services

    Spec Version 1.4

    Impl Version 1.39

    Num Devices 1

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

The GPU Sniffer crashed on 03/17/21 at 11:35:57 AM

 ------- GetVideoCardInformation

WARNING (5168:NVIDIA Quadro M2000): Driver is more than 12 months old (20191024000000.000000-000)

WARNING (Quadro M2000/PCIe/SSE2): Driver is more than 12 months old (20191024000000.000000-000)

SufficientVideoMemForTextures: True.

DoesGPUSupportFeature( kGPUFeature_All ): True.

PSGLDocDrawingOSVersionTest: True.

IgnoreVideoMemRequirements: False.

NativeGPUAvailable: True.

OpenCLGPUAvailable: True.

OpenGLGPUAvailable: True.

GetAIFSharingContext: True.

SupportsOpenGL(): True.

gPreferences.GetPhotoshopCrashed(): False.

gpuE (disallowOpenGLWindows): False.

"margin: 0;">Display Bounds: top=0, left=0, bottom=1440, right=2560

"margin: 0;">Display Bounds: top=172, left=2560, bottom=1452, right=3584

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Basic

OpenGL Allow Normal Mode: False.

OpenGL Allow Advanced Mode: False.

# Photoshop Version: 20210302.r.49 660cd2e

Building native platform & platform info strutcture

Native platform info  successfully constructed

Begin native platform info:

    Platform info:

        Displays:

            Display \\.\DISPLAY2

                isMain                  = 1

                isBuiltIn               = 0

                isStereo                = 0

                bounds                  = ((0 0) -> (2560 1440), w=2560, h=1440)

                dimensions              = (2560 1440)

                physicalSize            = (0 0)

                pixelSize               = (0 0)

                dynamic range           = (0 1)

                potential dynamic range = (0 1)

                reference dynamic range = (0 0)

                device       = (DeviceID name=5168:NVIDIA Quadro M2000 index=0 preferred=1)

            Display \\.\DISPLAY1

                isMain                  = 0

                isBuiltIn               = 0

                isStereo                = 0

                bounds                  = ((2560 172) -> (3584 1452), w=1024, h=1280)

                dimensions              = (1024 1280)

                physicalSize            = (0 0)

                pixelSize               = (0 0)

                dynamic range           = (0 1)

                potential dynamic range = (0 1)

                reference dynamic range = (0 0)

                device       = (DeviceID name=5168:NVIDIA Quadro M2000 index=0 preferred=1)

        Devices:

            (DeviceID name=5168:NVIDIA Quadro M2000 index=0 preferred=1)

                Power Envelope : UNKNOWN

                Device is removable : UNKNOWN

                displays: 2

                    \\.\DISPLAY2

                    \\.\DISPLAY1

                VRAM:                 4240MB

                Dedicated System RAM: 0MB

                SharedSystem RAM:     17131MB

                Platform specifics:

                    Device name:  5168:NVIDIA Quadro M2000

                    Vendor name:    NVIDIA

                    Description:  NVIDIA Quadro M2000

                    D3D-ID:       5168

    End platform info.

End native platform info.

Building OpenGL platform & platform info strutcture

OpenGL platform info  successfully constructed

Begin OpenGL platform info:

    Platform info:

        Displays:

            Display \\.\DISPLAY2

                isMain                  = 1

                isBuiltIn               = 0

                isStereo                = 0

                bounds                  = ((0 0) -> (2560 1440), w=2560, h=1440)

                dimensions              = (2560 1440)

                physicalSize            = (0 0)

                pixelSize               = (0 0)

                dynamic range           = (0 1)

                potential dynamic range = (0 1)

                reference dynamic range = (0 0)

                device       = (DeviceID name=Quadro M2000/PCIe/SSE2 index=0 preferred=1)

            Display \\.\DISPLAY1

                isMain                  = 0

                isBuiltIn               = 0

                isStereo                = 0

                bounds                  = ((2560 172) -> (3584 1452), w=1024, h=1280)

                dimensions              = (1024 1280)

                physicalSize            = (0 0)

                pixelSize               = (0 0)

                dynamic range           = (0 1)

                potential dynamic range = (0 1)

                reference dynamic range = (0 0)

                device       = (DeviceID name=Quadro M2000/PCIe/SSE2 index=0 preferred=1)

        Devices:

            (DeviceID name=Quadro M2000/PCIe/SSE2 index=0 preferred=1)

                Power Envelope : DISCRETE

                Device is removable : UNKNOWN

                displays: 2

                    \\.\DISPLAY2

                    \\.\DISPLAY1

                VRAM:                 4044MB

                Dedicated System RAM: 0MB

                SharedSystem RAM:     0MB

                Platform specifics:

                    Device name:  Quadro M2000/PCIe/SSE2

                    Vendor name:    NVIDIA

                    OpenGL version: 4.6 (4.6.0 NVIDIA 441.12)

                    GLSL version:   4.60 (4.60 NVIDIA)

    End platform info.

End OpenGL platform info.

Building OpenCL platform & platform info strutcture

OpenCL platform info  successfully constructed

Begin OpenCL platform info:

    Platform info:

        Displays:

        Devices:

            (DeviceID name=Quadro M2000 index=0 preferred=1)

                Power Envelope : DISCRETE

                Device is removable : UNKNOWN

                displays: 0

                VRAM:                 4294MB

                Dedicated System RAM: 0MB

                SharedSystem RAM:     0MB

                Platform specifics:

                    Device name:  Quadro M2000

                    Vendor name:    NVIDIA

                    Device version:         1.2 (OpenCL 1.2 CUDA)

                    OpenCL platform name:   NVIDIA CUDA

                    OpenCL platform vesion: 1.2 (OpenCL 1.2 CUDA 10.2.88)

    End platform info.

End OpenCL platform info.

Tester="Photoshop"

snifferStart="2021-03-17_11:35:56"

NumGLGPUs=1

glgpu[0].GLVersion="4.6"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=4044

glgpu[0].GLName="Quadro M2000/PCIe/SSE2"

glgpu[0].GLVendor="NVIDIA"

glgpu[0].GLDriverVersion="26.21.14.4112"

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll"

glgpu[0].GLDriverDate="20191024000000.000000-000"

glgpu[0].GLRenderer="Quadro M2000/PCIe/SSE2"

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].GLIsPreferred=1

NumCLGPUs=1

clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA 10.2.88"

clgpu[0].CLDeviceVersion="1.2"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=4294

clgpu[0].CLName="Quadro M2000"

clgpu[0].CLVendor="NVIDIA"

clgpu[0].CUDASupported=0

clgpu[0].CLIsPreferred=1

clgpu[0].CLBandwidth=5.900000e+10

clgpu[0].CLCompute=508.759827

clgpu[0].CLRawDeviceName=Quadro M2000

clgpu[0].CLRawDeviceVendor=NVIDIA Corporation

clgpu[0].CLRawPlatformName=NVIDIA CUDA

clgpu[0].CLRawPlatformVendor=NVIDIA Corporation

NumNativeGPUs=1

nativegpu[0].NativeName="5168:NVIDIA Quadro M2000"

nativegpu[0].NativeTotalRAMInMB=21371

nativegpu[0].NativeVRAMInMB=4240

nativegpu[0].NativeSharedSystemRAMInMB=17131

nativegpu[0].NativeDedicatedSystemRAMInMB=0

nativegpu[0].NativeVendor="NVIDIA"

nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_c37f2ba47daf62c6\nvldumdx.dll"

nativegpu[0].NativeDriverVersion="26.21.14.4112"

nativegpu[0].NativeDriverDate="20191024000000.000000-000"

nativegpu[0].NativePowerEnvelope="UNKNOWN"

nativegpu[0].NativeDeviceAttachment="UNKNOWN"

nativegpu[0].NativeAPIVersion="12.0 (12.0)"

nativegpu[0].NativeIsPreferred=1

snifferEnd="2021-03-17_11:35:56"

 ------- GetVideoCardInformation

$$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 96040474298491566149

GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\

Temporary file path: C:\Users\peter\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 475.5G, 94.1G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

 

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2021/02/13-21:23:31   79.628125   79.628125

   AdbePM.dll   PatchMatch 2021/02/16:23:29:29   1.628247   1.628247

   AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3  

   AdobeOwl.dll   Adobe Owl   5.5.0  

   AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135

   AdobePDFSettings.dll   Adobe PDFSettings   1.07  

   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.7  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.628125   79.628125

   AdobeXMP.dll   Adobe XMP Core 2021/02/15-11:52:13   79.164753   79.164753

   AdobeXMPFiles.dll   Adobe XMP Files 2021/02/15-11:52:13   79.164753   79.164753

   AdobeXMPScript.dll   Adobe XMP Script 2021/02/15-11:52:13   79.164753   79.164753

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2021/02/13-21:23:31   79.628125   79.628125

   AID.dll   AID DLL   1.0.0.12  

   AIDE.dll   AIDE 2021/02/17-19:47:02   79.627469   79.627469

   ARE.dll   ARE 2021/02/13-21:23:31   79.628125   79.628125

   AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927

   AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927

   Bib.dll   BIB 2021/02/13-21:23:31   79.628125   79.628125

   BIBUtils.dll   BIBUtils 2021/02/13-21:23:31   79.628125   79.628125

   boost_date_time.dll   photoshopdva   14.0.0  

   boost_filesystem.dll   photoshopdva   14.0.0  

   boost_program_options.dll   photoshopdva   14.0.0  

   boost_regex.dll   photoshopdva   14.0.0  

   boost_system.dll   photoshopdva   14.0.0  

   boost_threads.dll   photoshopdva   14.0.0  

   CoolType.dll   CoolType 2021/02/13-21:23:31   79.628125   79.628125

   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0  

   DirectML.dll   DirectML Redistributable Library   1.4.0+201111-2330.1.fe.bdb07c7  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaccelerate.dll   photoshopdva   14.0.0  

   dvaappsupport.dll   photoshopdva   14.0.0  

   dvaaudiodevice.dll   photoshopdva   14.0.0  

   dvacore.dll   photoshopdva   14.0.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   14.0.0  

   dvamediatypes.dll   photoshopdva   14.0.0  

   dvametadata.dll   photoshopdva   14.0.0  

   dvametadataapi.dll   photoshopdva   14.0.0  

   dvametadataui.dll   photoshopdva   14.0.0  

   dvanet.dll   photoshopdva   14.0.0  

   dvaplayer.dll   photoshopdva   14.0.0  

   dvascripting.dll   photoshopdva   14.0.0  

   dvatransport.dll   photoshopdva   14.0.0  

   dvaui.dll   photoshopdva   14.0.0  

   dvaunittesting.dll   photoshopdva   14.0.0  

   dvavulcansupport.dll   photoshopdva   14.0.0  

   dynamiclink.dll   photoshopdva   14.0.0  

   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2

   icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  

   icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  

   icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  

   igestep30.dll   IGES Reader   9.3.0.113  

   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)  

   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

   JP2KLib.dll   JP2KLib 2021/02/17-19:47:02   79.277121   79.277121

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   libzip.dll   photoshopdva   14.0.0  

   LogSession.dll   LogSession   8.2.0.7  

   mediacoreif.dll   photoshopdva   14.0.0  

   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.6.20201209.5.718ca7f  

   mkl_avx2.dll   Intel® Math Kernel Library   2020.0  

   mkl_avx512.dll   Intel® Math Kernel Library   2020.0  

   mkl_core.dll   Intel® Math Kernel Library   2020.0  

   mkl_def.dll   Intel® Math Kernel Library   2020.0  

   mkl_mc3.dll   Intel® Math Kernel Library   2020.0  

   mkl_sequential.dll   Intel® Math Kernel Library   2020.0  

   mkl_vml_avx2.dll   Intel® Math Kernel Library   2020.0  

   mkl_vml_avx512.dll   Intel® Math Kernel Library   2020.0  

   mkl_vml_def.dll   Intel® Math Kernel Library   2020.0  

   mkl_vml_mc3.dll   Intel® Math Kernel Library   2020.0  

   MPS.dll   MPS 2021/02/13-00:38:12   79.628096   79.628096

   onnxruntime.dll   Microsoft® Windows® Operating System   1.6.20201209.5.718ca7f  

   opencv_world440.dll   OpenCV library   4.4.0  

   Photoshop.dll   Adobe Photoshop 2021   22.3  

   Plugin.dll   Adobe Photoshop 2021   22.3  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.1.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.1.0.15  

   PSCloud.dll                                                   1.0.0.1  

   PSViews.dll   Adobe Photoshop 2021   22.3  

   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2

   SVGRE.dll   SVGRE   79.623146   79.623146

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311  

   TfKernel.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   utest.dll   photoshopdva   14.0.0  

   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000  

   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000  

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   22.2.0.0  

   WRServices.dll   WRServices    Build 16.1.0.7af3873   16.1.0.7af3873

   wu3d.dll   U3D Writer   9.3.0.113  

   Unified Extensibility Platform  uxp-4.4.1.71

<rest of system info removed>

Champion

 • 

1.1K Messages

 • 

21.6K Points

Hi, the first thing I'd try would be to search for a newer driver for the video card.

57 Messages

 • 

1K Points

6 m ago

Yeah. I did notice that the system info flagged that the device driver had not been update in more than 12 months, so I just now downloaded and installed the latest device driver from NIVIDIA for the Quadro M2000. No difference to PS.

Peter

137 Messages

 • 

2.1K Points

6 m ago

As of today in Photoshop 22.3, gpu acceleration is broken. It's blacked out.

Going back to 22.2 fixes it.

Using Windows 10, all updates.

AMD GPU 5500XT 8GB, latest Recommended drivers.

No drivers have been changed since 22.3 update and 22.2 works nicely, no problems whatsoever.

Note: This comment was created from a merged conversation originally titled Hardware GPU Accel broken in 22.3

2 Messages

 • 

60 Points

I have the same problem.

PS 22.3.0

5500XT 8GB

AMD 21.3.1 drivers up to date

win 10 updated

Good work on the update Adobe

22 Messages

 • 

452 Points

I also have similar issues using a ‘supported’ nvidia gtx1070 card. I’ve seen similar behaviour all the way through ver 22 updates. A restart usually solves things, until I go anywhere near a gpu enhanced feature in Photoshop and then the gpu acceleration features randomly disable themselves. 

137 Messages

 • 

2.1K Points

@simo_bogdanovic 
Truth to be told, GPU accel has been working flawlessly for my AMD 5500XT card, up until the latest update, 22.3 where it's just plain broken.

57 Messages

 • 

1K Points

Yeah, I've gone back to 22.2 and I can manage the GPU settings once more. I only noticed the issue in 22.3. I'm going to stay at 22.2 and will likely give 22.4 (or greater) a look when/if it comes out.

57 Messages

 • 

1K Points

6 m ago

So.. weird. Today it's working like I expected it should work. I can set my GPU setting to Advanced. I couldn't do that yesterday. I know I updated the GPU driver in between (and rebooted) but that didn't seem to fix the problem. But today it is working. And I do shut my PC down every evening. So - go figure.

57 Messages

 • 

1K Points

Nope. Now it's gone again. I think I read somewhere, in a thread in some discussion, that after a driver update, after fresh reboot, this worked and then it didn't. Just like I see now.

Too good to be true. Sigh.

Peter

57 Messages

 • 

1K Points

6 m ago

From several different threads, in different discussions, from several sources, the emerging theme (mostly from Adobe) suggests that the bar has been raised and my graphics card may need to be upgraded (replaced). I built my PC just about 4 years ago this month - March 2017. I didn't want a gaming machine - I wanted a system that was very suitable for Photoshop (period). The card I picked was a NIVIDIA Quadro M2000, based on recommendations specific to Photoshop on the NIVIDA webpage (I could not find any such explicate advice from Adobe). The M2000 met the (at that time) requirements for Photoshop. It has 4 display port connections (I have two monitors attached via display port connectors) and draws its power entirely from the bus (no extra demands on the PSU).

I suspect now that the M2000 was not state-of-the-art at the time I bought it. It might have been somewhere mid lifecycle. But I bought what I could afford at the time, what I thought would do the job.

I did look up the M2000 at this site PassMark Software which was referenced by Adobe as a benchmark site for GPUs, and the M2000 came in at 1854 ops/sec which I have learned falls below the current Adobe bar of 2000 ops/sec.

Base on time and and progress of technology - both Adobe's and NIVIDIA's - I can accept than I might need to upgrade the card. There are a plethora of cards out there - NIVIDIA are currently recommending GeForce GTX 1650 (which does not have two display port connectors) or Quadro T1000 (which does, but is pricier) for Photoshop. I am not confident that these cards are not mid-life and that in the not too distant future Adobe shifts more computation to the GPU or bumps up more graphics features of the application that requires more GPU power, and these recommended cards then fall below the bar as well. And since Adobe does not explicitly recommend any GPU, I have no confidence that any card I select would work today. What if I buy a Quadro T1000 (2833 ops/sec) - if I could find one - and still Photoshop disabled the advanced GPU features? No guarantees. 

This is more a rhetorical rant - I don't really expect anyone to answer - but I would like Adobe to have some sense that I am frustrated. I don't want to be a PC engineer - I want to learn and use Photoshop to pursue my interest in photography. The Photoshop CC plan brings regulars updates, but every second or third update is a setback and I waste more time trying to sort out a mess with Adobe's products, or revert back to using an older version that is more stable. At what point are we wasting more time fiddling with software and hardware rather than pursuing photography?

just ranting...

Peter

16 Messages

 • 

1.6K Points

6 m ago

I am experiencing the same issue. My machine: Win 10, i7 8700K, 64GB ram, GTX 1660S 6GB GPU, studio driver dated 3/17/21.

On some days, I can select advanced GPU acceleration with CL, but if PS is closed and restarted it comes up in Basic only.

My system info:

Adobe Photoshop Version: 22.3.0 20210302.r.49 660cd2e  x64
Number of Launches: 125
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.804
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3696 MHz
Built-in memory: 65470 MB
Free memory: 35990 MB
Memory available to Photoshop: 59984 MB
Memory used by Photoshop: 60 %
SAM SDK Version: 2.0.0-main.363.5
ACP.local Status:
 - SDK Version: 1.41.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.7.0.1
 - Min Core Sync Required: 4.3.28.24
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.79.23
Presets Status:
 - Brushes: 28 local / 0 synced
 - Gradients: 183 local / 0 synced
 - Patterns: 10 local / 0 synced
 - Shapes: 54 local / 0 synced
 - Styles: 21 local / 0 synced
 - Swatches: 122 local / 0 synced
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
    Spec Version 1.4
    Impl Version 1.39
    Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 3/20/2021 at 15:49:10
 ------- GetVideoCardInformation
SufficientVideoMemForTextures: True.
DoesGPUSupportFeature( kGPUFeature_All ): True.
PSGLDocDrawingOSVersionTest: True.
IgnoreVideoMemRequirements: False.
NativeGPUAvailable: True.
OpenCLGPUAvailable: True.
OpenGLGPUAvailable: True.
GetAIFSharingContext: True.
SupportsOpenGL(): True.
gPreferences.GetPhotoshopCrashed(): False.
gpuE (disallowOpenGLWindows): False.
; platform info strutcture
Native platform info  successfully constructed
Begin native platform info:
    Platform info:
        Displays:
            Display \\.\DISPLAY1
                isMain                  = 1
                isBuiltIn               = 0
                isStereo                = 0
                bounds                  = ((0 0) -> (2048 1152), w=2048, h=1152)
                dimensions              = (2048 1152)
                physicalSize            = (0 0)
                pixelSize               = (0 0)
                dynamic range           = (0 1)
                potential dynamic range = (0 1)
                reference dynamic range = (0 0)
                device       = (DeviceID name=8644:NVIDIA GeForce GTX 1660 SUPER index=0 preferred=1)
            Display \\.\DISPLAY2
                isMain                  = 0
                isBuiltIn               = 0
                isStereo                = 0
                bounds                  = ((2048 0) -> (4096 1152), w=2048, h=1152)
                dimensions              = (2048 1152)
                physicalSize            = (0 0)
                pixelSize               = (0 0)
                dynamic range           = (0 1)
                potential dynamic range = (0 1)
                reference dynamic range = (0 0)
                device       = (DeviceID name=8644:NVIDIA GeForce GTX 1660 SUPER index=0 preferred=1)
        Devices:
            (DeviceID name=8644:NVIDIA GeForce GTX 1660 SUPER index=0 preferred=1)
                Power Envelope : UNKNOWN
                Device is removable : UNKNOWN
                displays: 2
                    \\.\DISPLAY1
                    \\.\DISPLAY2
                VRAM:                 6282MB
                Dedicated System RAM: 0MB
                SharedSystem RAM:     34325MB
                Platform specifics:
                    Device name:  8644:NVIDIA GeForce GTX 1660 SUPER
                    Vendor name:    NVIDIA
                    Description:  NVIDIA GeForce GTX 1660 SUPER
                    D3D-ID:       8644
    End platform info.
End native platform info.
Building OpenGL platform & platform info strutcture
OpenGL platform info  successfully constructed
Begin OpenGL platform info:
    Platform info:
        Displays:
            Display \\.\DISPLAY1
                isMain                  = 1
                isBuiltIn               = 0
                isStereo                = 0
                bounds                  = ((0 0) -> (2048 1152), w=2048, h=1152)
                dimensions              = (2048 1152)
                physicalSize            = (0 0)
                pixelSize               = (0 0)
                dynamic range           = (0 1)
                potential dynamic range = (0 1)
                reference dynamic range = (0 0)
                device       = (DeviceID name=GeForce GTX 1660 SUPER/PCIe/SSE2 index=0 preferred=1)
            Display \\.\DISPLAY2
                isMain                  = 0
                isBuiltIn               = 0
                isStereo                = 0
                bounds                  = ((2048 0) -> (4096 1152), w=2048, h=1152)
                dimensions              = (2048 1152)
                physicalSize            = (0 0)
                pixelSize               = (0 0)
                dynamic range           = (0 1)
                potential dynamic range = (0 1)
                reference dynamic range = (0 0)
                device       = (DeviceID name=GeForce GTX 1660 SUPER/PCIe/SSE2 index=0 preferred=1)
        Devices:
            (DeviceID name=GeForce GTX 1660 SUPER/PCIe/SSE2 index=0 preferred=1)
                Power Envelope : DISCRETE
                Device is removable : UNKNOWN
                displays: 2
                    \\.\DISPLAY1
                    \\.\DISPLAY2
                VRAM:                 5991MB
                Dedicated System RAM: 0MB
                SharedSystem RAM:     0MB
                Platform specifics:
                    Device name:  GeForce GTX 1660 SUPER/PCIe/SSE2
                    Vendor name:    NVIDIA
                    OpenGL version: 2.1 (2.1.2 NVIDIA 461.92)
                    GLSL version:   1.20 (1.20 NVIDIA via Cg compiler)
    End platform info.
End OpenGL platform info.
Building OpenCL platform & platform info strutcture
OpenCL platform info  successfully constructed
Begin OpenCL platform info:
    Platform info:
        Displays:
        Devices:
            (DeviceID name=GeForce GTX 1660 SUPER index=0 preferred=1)
                Power Envelope : DISCRETE
                Device is removable : UNKNOWN
                displays: 0
                VRAM:                 6442MB
                Dedicated System RAM: 0MB
                SharedSystem RAM:     0MB
                Platform specifics:
                    Device name:  GeForce GTX 1660 SUPER
                    Vendor name:    NVIDIA
                    Device version:         1.2 (OpenCL 1.2 CUDA)
                    OpenCL platform name:   NVIDIA CUDA
                    OpenCL platform vesion: 1.2 (OpenCL 1.2 CUDA)
    End platform info.
End OpenCL platform info.
Tester="Photoshop"
snifferStart="2021-03-20_15:49:10"
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=5991
glgpu[0].GLName="GeForce GTX 1660 SUPER/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.6192"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll"
glgpu[0].GLDriverDate="20210310000000.000000-000"
glgpu[0].GLRenderer="GeForce GTX 1660 SUPER/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=6442
clgpu[0].CLName="GeForce GTX 1660 SUPER"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CUDASupported=0
clgpu[0].CLIsPreferred=1
clgpu[0].CLBandwidth=2.790000e+11
clgpu[0].CLCompute=1974.240115
clgpu[0].CLRawDeviceName=GeForce GTX 1660 SUPER
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
NumNativeGPUs=1
nativegpu[0].NativeName="8644:NVIDIA GeForce GTX 1660 SUPER"
nativegpu[0].NativeTotalRAMInMB=40607
nativegpu[0].NativeVRAMInMB=6282
nativegpu[0].NativeSharedSystemRAMInMB=34325
nativegpu[0].NativeDedicatedSystemRAMInMB=0
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll"
nativegpu[0].NativeDriverVersion="27.21.14.6192"
nativegpu[0].NativeDriverDate="20210310000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
nativegpu[0].NativeIsPreferred=1
snifferEnd="2021-03-20_15:49:10"
 ------- GetVideoCardInformation
$$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 90970321838227851338
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\KENFAL~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  B:\, 931.5G, 671.5G free

57 Messages

 • 

1K Points

6 m ago

Hi Ken. Saw your posts over in DPReview.

I've wasted enough time on this one. Time to move on - or rather back. I've gone back to version 22.2 where my GPU is still appreciated.

Peter

3 Messages

 • 

170 Points

6 m ago

Same problem here with a NVIDIA GeForce RTX 2070, latest drivers and 8GB memory.

57 Messages

 • 

1K Points

GeForce RTX 2070 - woof! That weighs in at 7068 ops/sec. Way above the bar that Adobe set. You think that would have no problem.

(edited)

4 Messages

 • 

94 Points

6 m ago

Same issue with a NIVIDA Quadro K2200. Maybe my GPU is too old but apart from being a bit low on the performance benchmark it does support DirectX 12 and OpenGL 1.1. However, I have just noticed that the GPU settings behave differently depending on whether I have an image open or not.

Without an image loaded in Photoshop I have the exact same issue described above but as soon as I load an image all GPU options are enabled and remain enabled until next time I re-start photoshop. Everything seems to work as expected.

3 Messages

 • 

170 Points

@craig_joiner 

Thanks for that, mine does the same ie you need an open image to get the advanced settings.

16 Messages

 • 

234 Points

So you need to reset it every time you close and re-open it?

That's no use to me.

(edited)

4 Messages

 • 

94 Points

No, you don't have to reset it, just open an image. It seems everything is working as expected (scrubby zoom & perspective warp for example) even though the GPU settings panel says otherwise.

The issue seems as simple as the GPU settings panel is broken if you don’t have an image open. Open an image and the GPU settings are available again. No need to update the settings.

(edited)

16 Messages

 • 

234 Points

That's not been my experience.

Leaving the graphics panel greyed out, a straightforward smart sharpen takes far longer than exactly the same process when the graphics are working properly.

And go get them working properly, if I can get that option, requires going into and changing my preferences.

(edited)

4 Messages

 • 

94 Points

Fair enough, perhaps the functions I'm using still work even at the basic GPU level then. I haven’t noticed any loss of speed, but then my GPU is possibly not fast enough for me to notice!

16 Messages

 • 

1.6K Points

6 m ago

@craig_joiner  Thank you, that works for me. With and image open, I can re-select Advanced with all the boxes checked. If I close PS and Re-open PS and open an image the GPU settings are all correctly in place in Advanced. I just won't mess with it without an image open.

16 Messages

 • 

234 Points

Still not working here.

4 Messages

 • 

112 Points

6 m ago

I had the same problem and then it would let me change the Advanced Settings, then I could but it had Use Graphics Processor greyed out.  Because of that I am not able to use Perspective Warp.  I think it's a bug in the latest version cause works okay in 21.2.6.

2 Messages

 • 

70 Points

6 m ago

When I run version 22.3 of Photoshop on my PC under Windows 10 it refuses to do anything giving the error message:  Could not complete your request due to a program error. This has been discussed in Adobe Photoshop Community at https://community.adobe.com/t5/photoshop/photoshop-22-3-not-working-on-my-pc/m-p/11916388#M523936

From discussions there it appear that the problem is running the program with some graphics cards, notable the Nvidia GeForce 600 series.

Note: This comment was created from a merged conversation originally titled Version 22.3 of Adobe Photoshop does not work with some graphics cards

2 Messages

 • 

62 Points

I agree that it is most likely a graphic card issue.  I have the GeForce GT 630 and it would not run version 22.3 and I had to back off to 22.1 for it to work.   I upgraded windows 10 to the most recent version and it did to an upgrade on my video drivers and now I can run 22.1.1 but not 22.3.  

The big problem with this issue is that because of cryptocurrency miners video cards are in short supply and the price has increased many times over. 

16 Messages

 • 

234 Points

The problem's not just related to Nvidia 6 series cards. Mine's a GT 710 and I'm suffering.

I don't suppose there's any sign of Adobe doing anything about it?