PBValente's profile

6 Messages

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170 Points

Sun, May 23, 2021 7:41 PM

Closed

Spherical Panoramas Issues

Hello everyone,

Been trying to edit 360º pictures taken with a Theta Z1 360º camera in photoshop, but I'm stucked with a huge issue.

First, I open the JPG file, no problem with that:

Whenever I try to do the 3D / Spherical Panorama / New Panorama Layer From Selected Layer(s) option, this happens: 

This is really frustrating, cause I can't orbit the picture and so, I can't get to see whatever I'm editing. Tried to restart the system, reseting photoshop preferences and nothing helped.

My system info is:

I had no problems in the past using this feature, with the same system specs. Been having this problem eversince the latest photoshop upgrades.

Does anyone have a clue on how to fix this so I can get back to my editings and making some money out of them. 

Thank you for your time.

Accepted Solution

6 Messages

 • 

170 Points

6 m ago

Found the answer elsewhere, at the Adobe Support Community, hope it works for everyone experiencing the same problem:

If you are using v22.4, then to use 3D you will need to go to Preferences > Technology Previews > and check Deactivate Native Canvas. Then press OK and restart Photoshop.

https://helpx.adobe.com/photoshop/kb/known-issues.html

It worked like a charm to me.

Good luck you all!

8 Messages

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162 Points

Super useful, many thanks for posting the solution