christina_davis_7367676's profile

2 Messages

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80 Points

Sat, Aug 1, 2015 11:04 PM

Closed

Upgraded from Windows 7 x64 to Windows 10 Pro x64 and now Photoshop CC 2015 crashes as soon as I open it.

Just upgraded from Windows 7 pro x64 to Windows 10 pro x64 and now Photoshop CC 2015 says "Adobe Photoshop CC 2015 has stopped working" every time I try to open it. I tried running Adobe CC Updates, didn't fix it. So then I tried uninstalling and reinstalling and it didn't work. I've verified my display drivers and they are up to date. I am at a loss as to why it's crashing right now. I will revert back to windows 7 if I have to, but I'd rather stick with windows 10 if possible.

My wife is at a wedding right now taking pictures and will need this to work when she gets back... so the sooner I get this solved, the better.

2 Messages

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80 Points

6 y ago

Update:

https://helpx.adobe.com/photoshop/kb/...

I tried everything on this page, but with no luck, it's still crashing.

1 Message

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60 Points

6 y ago

yes it crashed for me too and i downgrade back to windows 7

7 Messages

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130 Points

6 y ago

Crashed for me too. Opens a photo at best then stopes working. Doesn't give me any idea why it has stopped just that it has.

7 Messages

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130 Points

6 y ago

I've tried the all of the things on the link Christina and like you it still doesn't work. I've uninstalled and re-installed and that has done nothing. My old copy of CS6 works okay.

1 Message

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60 Points

6 y ago

Was there a solution???

7 Messages

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154 Points

6 y ago

I experienced this in a late beta of Windows 10 (about 2 months prior to release); it actually is the primary reason I didn't upgrade my 8.1 installs yet.