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Elements Organizer: Faulting Module mc_demux_mp2_ds.ax

When I attempt to open my Photoshop Organiser a box with the message ....'"Elements Organiser 9 has stopped working message"' appears. The problem details are as follows......how do I rectify this problem???? My organiser wont open at all past this message. Problem signature: Problem Event Nam

Problems

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Solved

 • Photoshop Elements

13

5

Closed

Elements Organizer - Searching for Place on Map Fails

While adding a place tag to photos, the search functionality becomes non-responsive. I hit search and nothing happens. It will work once, maybe twice, but returns nothing after this point. I thought it might not find the locations (which I usually receive an error message for, but..) I even searched

Problems

 • Photoshop Elements

14

4

Closed

How to display hevc videos (IPhone) on Elements Organizer 2021 (Windows10)

I just downloaded the HEVC extension as Mircosoft calls it and I can play videos on Windows. But I'm not able to play these videos in Elements Organizer 2021 (media type not supported). How can this be fixed?

Problems

 • Photoshop Elements

61

1

0

Closed

Elements Organizer: Program has stopped working error

I get the message "Adobe Photoshop Elements 10 has stopped working" every time when I start the program. After a clean boot, the program appears behind the error dialog beofre I click anything. I click "close the program" and the dialog goes away and PSE works fine. Sometimes PSE does not start at

Problems

 • Photoshop Elements

31

19

Closed

Elements 12 Organizer does not always properly create a version set.

I am editing some photos in the organizer, by opening the editor, and editing in Quick mode. I simply do the smart fix, click the X to kill the editor, chose save as version set, but when I get back into the organizer, there is no version set for my photo. The _edited file is in the directory with

Problems

 • Photoshop Elements

5

4

Closed

Elements 13: Organizer crashes immediately after launch on Win10 (code 0xc0000005)

My PSE13 (newest update) Organizer crashes immediately after launch (Winlog error code 0xc0000005). I believe it is since my upgrade to Windows 10, but it may be a coincidence. I have the catalog and the photos saved on an external USB-drive. I think I have tried every suggested solution on the int

Problems

 • Photoshop Elements

67

9

Closed

Photoshop Elements 2021 Organizer displays context menu and full screen images on the wrong monitor.

I recently upgraded from PSE11 to PSE2021. I use a dual monitor set up with monitor 2 as my main work area and monitor 1 as the secondary with menus, folder lists, etc.  PSE11 has operated without issue in this mode since I installed it in 2014.  With PSE2021 Organizer I find the followin

Problems

 • Photoshop Elements

44

0

0

Closed

Elements 11 Organizer Wont Open!

Please help! I have just downloaded Adobe Premier Elements 11 and the Organizer won't open. I have tried from both the "Welcome" screen as well as the little Organizer box at the bottom of the Video screen. Am I doing something wrong??

Problems

11

2

Closed

Elements: Organizer catalog repair tool

I think I have a seriously f...ed up catalog file. After converting from PSE 11 to 13, PSE Organizer crashed a lot. After trying out all hints and ideas found or given, I now have a stable situation. The repair tool finds no errors. I have lost a lot of Marked faced in the process. I guess that 50

Problems

 • Photoshop Elements

20

1

Closed

Reconnect Missing Files window needs to be larger/expandable

The reconnect panel window is too small. Specifically, the Name and Original Location fields cannot be expanded to see the full name and path of the missing photos.  Likewise, the thumbnail window on the right side does not allow for showing full file names (w/o scrolling over the image). 

Problems

 • Photoshop Elements

23

1

0

Closed

Lightroom Classic: How can it be changed the name of the folder created by default in the secondary copy when Copy importing?

Hi, I wonder if it could be possible to select the name of the secondary copy folder that Lightroom Classic creates by default when proceeding for Copy importation. If it's not a way, I wonder if this feature could be improved in a future version as per the folder can be selected, for example, in

Question

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Answered

 • Lightroom Classic

33

2

0

Closed

Elements: PSE 11 organizer crashes reproducibly when creating album, backup, and system info

Photoshop Elements 11 always crashes when I perform any of the following actions: - Create a new album - Click on Help > System Info - Try to backup the catalog PSE11 was the first program I installed on a new Windows 8 machine. It keeps crashing after installing all available Windows p

Problems

 • Photoshop Elements

19

17

Closed

elements 2021 organizer "date taken" for imported raw files is incorrect

When importing the cr3 raw files created by my Canon G5X Mark II camera into the Photoshop Elements 2021 Organizer, the "date taken" is one hour later than the date the photo was actually taken and the date taken contained in the cr3 actual file. Similar problem if the cr3 file has been converted in

Problems

 • Photoshop Elements

127

2

0

Closed

Lightroom Classic: file relink with different extension

Sometime I have to have my client pick photo online from about a thousand photos, thus I need to create proxy version(jpeg) to send to my client because raw file are too big and have them pick then send me back only the catalog file then I want to relink it to raw version but I can't! At best I have

Ideas

 • Lightroom Classic

53

1

0

Closed

Elements 13: .MOV files not playable in Organizer even when Premiere 13 trial is installed

I have a problem whereby certain Video files do not play in Photoshop Elements 13 Organizer. The pattern seems to be they are .MOV files. But some files of the same type do play okay? So wondering why some are okay and others not? I have installed a trial version of Premiere Elements 13 and ALL fil

Problems

 • Photoshop Elements

18

1

Closed

Photoshop Elements 11 Does not load - Crashes

Photoshop elements organizer, elements, premiere elements closing on launch. Updated Intel HD video driver no change. I have Toshiba laptop running win8. Elements 10 worked fine.

Problems

 • Adobe Premiere Elements

11

0

Closed

Elements 13: MOV files not playable in Organizer even when Premiere Elements 13 is installed

Hi Community I have a problem whereby certain Video files do not play in Photoshop Elements 13 Organizer. The pattern seems to be they are .MOV files. But some files of the same type do play okay? So wondering why some are okay and others not? I have installed a full version of Premiere Elements

Problems

 • Photoshop Elements

140

12

Closed

Elements: How can I unpin my organizer from the top of my Mac screen?

Somehow, probably with some kind of a swipe this way or that, I have accidentally pinned my Elements organizer to the top of my screen and I can't figure out how to unpin it. I can still use it, but it is much harder to access pics when you can only see one row at a time. I checked with one of the

Problems

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