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Photoshop CC: Duplicating Non-Visible Shape Layers Produces Empty Copy.

Duplicating a non-visible vector shape layer in Photoshop CC using the Ctrl+J shortcut creates a new empty layer which is now visible. Duplicating by dragging the layer onto the New Layer icon works fine. Duplicating Pixel layers via the keyboard shortcut works fine too.

Problems

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Solved

 • Photoshop

26

6

Official Solution

Closed

Photoshop: Crashes since Retina Update (Navigator Panel crash)

Random crashes since the Retina Update. Wasn't doing anything special. The first crash I don't even think I had any documents open. The second one, I had three small documents open and wasn't performing any major actions. It managed to recover my documents, thankfully. I have three extensions inst

Problems

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Solved

 • Photoshop

7

9

Official Solution

Closed

Photoshop CC: After text transform, text panel became buggy

Steps to replicate: - Create some text - Transform it - Change character tracking (now is showing a incorrect value ) - If you introduce a value like -400, Photoshop gives you an error panel several times. - If you create a new text, the font size is reduced drastically. You can see a video h

Problems

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Solved

 • Photoshop

24

7

Official Solution

Closed

Lightroom: Exported emails don't appear in Outlook's sent items folder.

Problem exporting to email in LR4 using Microsoft Outlook. I use Outlook 2010 for email on my Windows 7 64-bit computer. When I export images to email using Lightroom 4.0, the email is sent and it does reach the recipient, but THE EMAIL NEVER APPEARS IN OUTLOOK'S "SENT ITEMS" FOLDER. I depend on

Problems

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Solved

 • Lightroom Classic

11

18

Official Solution

Closed

Photoshop: Batch Convert PDF Bug (with Video)

Batch converting PDF or AI files causes the same name to be used when saving the files resulting in only one file. Here is a video showing the issue: https://www.youtube.com/watch?v=Su8idv... The problem is that Photoshop is taking the "Name" field from the PDF Import dialog and saving it as part

Problems

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Not a problem

 • Photoshop

17

6

Official Solution

Closed

Lightroom Desktop: Using Tab in Edit Date and Time window

I am used to work with keyboard more than with mouse, so I often use Tab key to move from one input box to another. When changing date and time of a photo, I enter hour, press Tab to change minutes but I edit the colon between hours and minutes instead! The same between minutes and seconds.       

Problems

 • 

Solved

 • Lightroom Desktop (Cloud-based)

40

3

0

Official Solution

Closed

Lightroom: Photo moves to Modified Photos to Re-Publish for no reason

I using Jesse Friedl's jfFlickr and jfZenfolio publishing plugin (latest release) with Lightroom 5.5 I've been using the jfFlickr one for years, all my photos there were published and up to date I started using jfZenfolio, published some pictures. I then notices that the photos I published in jfZ

Problems

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Solved

 • Lightroom Classic

42

5

Official Solution

Closed

Lightroom CC: Sliders Not Responding after 2015.1 update.

Just updated to the newest lightroom cc version and now the sliders in the develop mode do not respond to small slider adjustment clicks in either direction. I can move the slider in small increments all the way to either end with no change to the image I'm editing. I have to either use the + - ke

Problems

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Solved

 • Lightroom Classic

33

42

Official Solution

Closed

Lightroom 5: Problem reordering images manually on MacOS

Lightroom 5 bug in reordering images manually - Mac OS Only. Symptoms: In grid view if you drag a photo to change position and try to swap with the image on immediate left the image you're dragging moves to the last place. Step to reproduce: 1-Open lightroom 2-select a folder 3-click on one i

Problems

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Solved

 • Lightroom Classic

7

8

Official Solution

Closed

Photoshop CC: Character Palette tracking field not incrementing correctly

I just discovered that when I click in the Tracking field and hit Shift + down arrow to decrease paragraph tracking followed by Tab, the number jumps from 0 to -6580, after which PS gives me a warning ("An integer between -1000 and 10000 is required. Closest value inserted.") that will keep popping

Problems

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Solved

 • Photoshop

2

5

Official Solution

Closed

Photoshop 13.0.5 Scrubby Leading Bug in Character Panel (appears after Free Transform of Type)

I just installed 13.0.5 update. I'm having trouble using scrubby input to adjust leading. The leading will snap to a different number after release from scrubby input. This occurs after scaling text layer. To reproduce: create new file 1000 x 1000 @ 72PPI Type in two lines of text at 72 pt. Go

Problems

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Solved

 • Photoshop

0

16

Official Solution

Closed

Lightroom: 5.2 Update Adds Bug to exiting Full Screen Preview Mode

The Lightroom 5.2 update added a bug to the Full Screen Preview mode. Previously, when in Full Screen Preview mode and you hit a quick key to enter a module (rather than exiting by hitting "F") it would simply exit the Full Screen Preview mode and enter said module without changing your screen mode

Problems

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Solved

 • Lightroom Classic

10

16

Official Solution

Closed

Lightroom: LR5 map and lens correction bugs

Lightroom 5 crashes 90% of the time if i search for a map location, start exporting one set of photos, and during that export search for another location. The second bug happens when i add upright corrections to one photo, and then fast switch to the next one. Often times the next photo has suddenl

Problems

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Solved

 • Lightroom Classic

14

2

Accepted Solution

Closed

LrC smart collection includes photos that don't match criteria

I have defined a smart collection in LRC that is defined as "Keywords contains <name of town>". It contains all photos that match that rule but also includes some older, scanned images that do not match that rule. "contains words" behaves that same way. Any idea as to why this is happening and

Problems

 • Lightroom Classic

42

3

0

Accepted Solution

Closed

Photoshop: Files are opening all black

Im using PS2021 and all my files are showing up black. I can see layers in the layer panel but cannot see the full file (I see portions momentarily when I zoom in- but that is all. In preferences I get: Legacy Compositing is no longer available

Question

 • 

Answered

 • Photoshop

7

1

0

Official Solution

Closed

Lightroom Mobile: Share fails (tries to download) despite raw available (iOS/iPadOS)

Sharing fails: despite having the raw locally: 

Problems

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Solved

 • Photoshop Mobile

38

3

0

Official Solution

Closed

Lightroom Classic: Agnegativestyle manager_new exception thrown: Agerrorid>dngfil_error_file_not_found

Just update the last version of lightroom classic 10 and i have an error message "Agnegativestyle manager_new exception thrown: Agerrorid>dngfil_error_file_not_found The picture dies'nt show except on top leftplus, when i want to export to the new update of photoshop 2021, it open photoshop, and

Problems

 • 

Solved

 • Lightroom Classic

286

14

0

Accepted Solution

Closed

Photoshop 22.1: Temp Files Filling Scratch Disk FAST (possible memory leak?)

Hi, My daughter (architect student) is using Creative Cloud Desktop Photoshop 22.1. She is using a HP ZBook 15 G6 Mobile Workstation with 32 GB of memory, SSD 512 GB. When she drags and drops a simple jpg file of 413 KB in Photoshop and save the file in Photoshop, it creates a file of 4.7 GB. Whe

Problems

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Solved

 • Photoshop

25

3

0

Accepted Solution

Closed

Photoshop crashes

after its loaded, opening files or even trying to close the program gives in Dutch 'Kan uw verzoek niet uitvoeren vanwege een programmafout' which means 'I can't process your request because of a program error'. Please help. We still can use the old versions.

Problems

 • Photoshop

73

1

0

Accepted Solution

Closed

Photoshop update gives me weird screen marks when I scroll around the artboard/canvas

Since the latest update to Photoshop (Mac) when I open images everything is pixelated around the canvas/weird colours/marks across the blank canvas areas etc. Please see the attached screenshot - this is a png image I've opened and when I scroll it lags and creates these impressions? I'm using a new

Problems

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Solved

 • Photoshop

39

3

0