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Lightroom Desktop: Graphics processor has encountered an unrecoverable error macOS Big Sur

Hi, I've noticed Lightroom was painfully slow lately on my MacBook Pro 15 inch 2017 (Touch Bar) so I checked the "Performance" tab, and it says "The graphics processor has encountered an unrecoverable error". This leads me to believe the GPU is not used at all. It seems to be fine on Photosho

Problems

 • Lightroom Desktop (Cloud-based)

148

2

0

Official Solution

Closed

Photoshop: Artifacts/incorrect appearance after flattening (macOS Catalina)

I keep having an issue with white boxes obscuring portions of my files when I am zooming in and out or saving the image. It happens when I try to flatten the image, save as a PDF, or save as a JPG. Prior to updating to version 22, I had found a workaround to the issue by using the Legacy Compositing

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Solved

 • Photoshop

457

19

0

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Transform selection error dialogue won't go away

macOS 11.5.2 Photoshop 22.5.0 Steps to reproduce the issue: 1. select rectangular marquee tool 2. make a selection in an empty area of the canvas 3. under properties > transform, make any adjustment to W, H, X, or Y 4. an error dialogue box appears 5. clicking "OK" on the dialogue box di

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Acknowledged

 • Photoshop

55

1

0

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Lightroom: Cannot sign in to Lightroom Mobile on desktop "Sign in failure. Please try again later. (attempt to index a nil value)" - Mac OS

I cannot sign in to Lightroom Mobile from my desktop. I tried rebooting, re-installing LR, resetting preferences and re-login. Nothing. This is the error: So, the error I receive after clicking on Sign In is "attempt to index a nil value". System info: Lightroom version: 5.4 [955652] Operatin

Problems

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Solved

 • Lightroom Classic

144

72

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Closed

Can't export to this location while using Export As to a folder with special characters

As the title says photoshop refuses to export to certain folders for no apparent reason with the attached screenshot. it appears has problem with exporting to any folder that's more that about 3 levels deep - for example /users/me/Downloads works but /users/me/download/test doesn't this has o

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 • Photoshop

2.6K

9

0

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Photoshop 22.1 and Illustrator V25.0.1: Document window is scrambled Windows 10 AMD Ryzen 5 2500U with Radeon Vega Mobile

Photoshop and Illustrator start up just fine but when I go to open and new document or a document that I have previously worked on, both programs become completely unusable. I have used these programs regularly for the past year and have had no issues up until a couple of hours ago. I have n

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Solved

 • Photoshop

76

2

0

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Lightroom Desktop: Migration was not successful

I'm attempting to migrate my Lightroom Classic catalog to Lightroom. During the migration I am receiving an ambiguous "Migration was not successful".  After some digging I found a log 'IncompleteMigrationReport_Lightroom Catalog-v10_2020-12-08T13-02-31.txt' with the following Error: ****

Problems

 • Lightroom Desktop (Cloud-based)

67

2

0

Official Solution

Closed

Lightroom Classic: version 6 crashes in the facial recognition module

Since a week my Lightroom crashes when opening the facial recognition modul. Program closes. I am working with Windows 10.  I do not know. Mayby it has something to do with the latest Windows Update: 8. Dezember 2020 – KB4592438 (Betriebssystembuilds 19041.685 und 19042.685 Or it has s

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 • Lightroom Classic

4.8K

52

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Photoshop: Won't open. Missing dll and disk error

Yesterday Photoshop was working fine. I turned off the PC and today when I turned on, Photoshop won't open. I get messages of missing dlls and of disk error. I tried: reinstalling PS, the problems still occurs. I tried downloading all missing dlls, photoshop keeps crashing on start up. I a

Problems

 • Photoshop

249

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0

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Lightroom classic: Unable to export photos after applying upright transformation.

Problem: I'm unable to export some of the photos from .ARW and .jpeg format. Removing Upright Transformation fixes the issue. The issue affects only some of the transformed images. Multiple exports of the same files fix the issue for some of them, but the issue prevails for the majority of the photo

Problems

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Not a problem

 • Lightroom Classic

133

7

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Photoshop: Zoom and Move Tool Lagging with update.

Photoshop was working fine, then it suddenly popped up that there was a graphics disconnect and I needed to update photoshop. I update photoshop - now there's a lag whenever I zoom or use the move tool which is extremely frustrating. Can someone please tell me how to fix this?? I've never had a grap

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 • Photoshop

241

1

0

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Lighting effect preview is black and unresponsive.

I am working on a portrait, and I am trying to add rendered lighting to it. For the life of me I can not get the filter to work (Filter>render>lighting effects). All I get is a preview screen that is non-responsive and black. None of the sliders work nor do any transformation handles show up o

Question

 • Photoshop

60

1

0

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Lightroom Classic: Can't import GPS coordinates from Apple Photos 5 or 6

Hello, when I import my Lightroom Classic catalog to Lightroom all my location in Montreal, Quebec and elsewhere are wrongly transferred. Everything that was in Montreal is now in Kazakhstan. I thinks it has something to do with the minus sign in front of the longitude that is being ignored. Somethi

Problems

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Solved

 • Lightroom Classic

54

5

0

Accepted Solution

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Graphics Processor Settings not working

I have been using Photoshop 22.3.1 Release and some things have stopped working. I can no longer do a lot of the 3D bump maps and such.  It is now saying:  "The 3D features require that 'Use Graphics Processor' is enabled in the Performance preferences.  Your vido card must meet

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 • Photoshop

1.8K

1

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Photoshop: Full Screen Mode bug? Images is off screen

When I toggle between open Photoshop documents in Full Screen Mode (to view them centered etc) the images and canvas are off screen. I can only see a part of the image and canvas. Images is also cropped.So I'm not able to view the images fully centered to compare them or even view them in Full Scree

Problems

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Acknowledged

 • Photoshop

2K

29

Closed

Fresh Install>Learn More>400 Error

I just installed Elements for the very first time to compare features with Photoshop, and when i click Learn more about duotones in the home screen, i get a 400 Error: Bad Request Your browser sent a request that this server could not understand.Size of a request header field exceeds server limit.

Question

 • Photoshop Elements

42

1

0

Closed

Feedback site: Log in issues

Why do we need to keep entering details into the log in each day even after "remember me" (it certianly doesn't remember) has been checked. I have seen this raised somewhere else but I couldn't find it!!

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Acknowledged

 • Forum Usability Topics

15

13

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Photoshop CC 21 Brush Hardness issue

I've been having this issue where my brush hardness and opacity will slowly decline over time. Issue persists no matter what brush I use. With default hard round brush for example, it starts off at 100% hardness & opacity, and a few minutes later I'll notice that it's gone down to 97% hardnes

Problems

 • Photoshop

6

0

0

Closed

Lightroom Mobile: My problem with app not appearing

Hello I had lightroom mobile for one year but today when i wanted to use the app i could not appear to it.  I do not know what should i do, whould it be possible for you to help me? I am so thanksful.   Waiting for your answer.

Problems

 • Lightroom Mobile

13

1

0

Closed

Photoshop CC problem

Je viens de faire une mise à jour pour mon Photoshop CC et il ne fonctionne plus.... une fenêtre s'ouvre et ERREUR PROGRAMME ET IL SE FERME I just updated my Photoshop CC and it doesn't work anymore .... a window opens and PROGRAM ERROR AND IT CLOSES

Problems

 • Photoshop

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