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Lightroom Desktop: Adjustment Brushes on Creative Cloud

I upgraded to macOS Big Sur version 11.1 on a new Macbook Pro (13-inch, M1, 2020). I previously used a purchased version of Lightroom 6.  I assumed that Adobe no longer supports the previously owned Lightroom version, as I could not get Lightroom to work. So, I enrolled in Adobe Creative Cloud

Question

 • Lightroom Desktop (Cloud-based)

33

1

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Official Solution

Closed

Photoshop: Disk could not be ejected because Photoshop is using it

I cannot unmount my external hard drives while Photoshop is running. "Finder" says that "disk could not be ejected because Photoshop is using it". Photoshop has to Quit before the disk can be unmounted. Disk is not checked as scratch disk in preferences.

Problems

 • 

Solved

 • Photoshop

42

12

Accepted Solution

Closed

Cannot import into Lightroom Classic

I want to import the pictures on my harddisk into Lightroom Classic 9.4 My os is MacOS Catalina 10.15.7. The machine is about 4 yrs old.  Already checked the privacy and file boxes in system preferences to make it accesible to LrC.  Chucked away today all previous installs of all the adobe software

Problems

 • Lightroom Classic

43

4

0

Official Solution

Closed

Sell Adobe Products on the Mac App Store

I don't want to deal with Adobe's software activations and serial numbers. If Photoshop were available on the Mac App Store, I would actually buy it.

Ideas

 • Lightroom Classic

11

10

3

Official Solution

Closed

Photoshop: Panels keep moving when using multiple displays on MacOS 10.9

My computer set up has dual monitors, a Mac Pro. When I am working with PhotoShop, CS-6 under OSX 10.9.5 the tool windows such as Layers and Characters keep moving back to the same screen the working surface is on. This is very irritating, and I have to constantly move the tool windows about to work

Problems

 • Photoshop

38

1

Accepted Solution

Closed

Macbook Bridge 2021 smart collections vanished

A few weeks ago I helped a friend sort out his whole collection of photos in Bridge and set up smart collections for all his keywords. When he opened bridge this morning all the smart collections have vanished. He has updated to the latest version of Bridge and is on a Mac Book with the newest oper

Problems

 • Bridge

27

3

0

Accepted Solution

Closed

Big difference between Library Preview and Develop Preview

Since version 10.0, the previews in the Library are quite similar to what the photos look like in Finder. When I switch to Develop, the photo suddenly has quite a bit more contrast and saturation. At first, my sister had this problem. I couldn't find a solution, so I kind of gave up. When I change t

Problems

 • Lightroom Classic

73

1

0

Accepted Solution

Closed

Lightroom Desktop: Graphics processor has encountered an unrecoverable error macOS Big Sur

Hi, I've noticed Lightroom was painfully slow lately on my MacBook Pro 15 inch 2017 (Touch Bar) so I checked the "Performance" tab, and it says "The graphics processor has encountered an unrecoverable error". This leads me to believe the GPU is not used at all. It seems to be fine on Photosho

Problems

 • Lightroom Desktop (Cloud-based)

149

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0

Official Solution

Closed

Lightroom: Cannot sign in to Lightroom Mobile on desktop "Sign in failure. Please try again later. (attempt to index a nil value)" - Mac OS

I cannot sign in to Lightroom Mobile from my desktop. I tried rebooting, re-installing LR, resetting preferences and re-login. Nothing. This is the error: So, the error I receive after clicking on Sign In is "attempt to index a nil value". System info: Lightroom version: 5.4 [955652] Operatin

Problems

 • 

Solved

 • Lightroom Classic

146

72

Accepted Solution

Closed

Lighting effect preview is black and unresponsive.

I am working on a portrait, and I am trying to add rendered lighting to it. For the life of me I can not get the filter to work (Filter>render>lighting effects). All I get is a preview screen that is non-responsive and black. None of the sliders work nor do any transformation handles show up o

Question

 • Photoshop

64

1

0

Accepted Solution

Closed

MacBook Pro full GPU acceleration in Photoshop but not Lightroom Classic

MacBook Pro (16-inch, 2019) AMD Radeon Pro 5500M 4 GB macOS Big Sur 11.3.1 LR Classic 10.2 [202103041821-226a1211] GPU advanced acceleration worked previously in both products but now does not work in LR Classic. I have uninstalled and re-installed LR Classic, rebooted computer, reset SMC.

Problems

 • Lightroom Classic

63

2

0

Official Solution

Closed

Photoshop 22.0: Sliders won't move when rulers are shown (macOS 10.14.6)

After installing PS 22.0, there are problems with my sliders. For example, doing a Select / Color Range adjusting the "Fuzziness" slider is problematic. If I try to click on the arrow and slide, it won't move. When I unclick at my end point, it may jump to that point. My best bet is to just click at

Problems

 • 

Solved

 • Photoshop

1.3K

11

0

Official Solution

Closed

Photoshop: Artifacts/incorrect appearance after flattening (macOS Catalina)

I keep having an issue with white boxes obscuring portions of my files when I am zooming in and out or saving the image. It happens when I try to flatten the image, save as a PDF, or save as a JPG. Prior to updating to version 22, I had found a workaround to the issue by using the Legacy Compositing

Problems

 • 

Solved

 • Photoshop

458

19

0

Accepted Solution

Closed

Photoshop 22.0.1: Disk Error when trying to import Skies

I seem to have an issue importing Sky Presets, the presets are in my Downloads folder on my booted Mac Big Sur laptop, the same issue exists if the files are on my desktop as well. Edit- Sky Replacement Sky Replacement Window Appears Click the Arrow next to the Sky: Box Select Import Skies, se

Problems

 • 

Solved

 • Photoshop

570

13

0

Accepted Solution

Closed

Lightroom Classic: panasonic dmc tz70 automatic lens correction not applied

Previously lightroom classic applied automatically the lens profile correction to my RW2 format files from my panasonic dmc tz70. After updating to 10.2 (probably 10.1 as well) I get the message "Unable to locate a matching profile automatically". However sometimes (apparently randomly) the built i

Question

 • Lightroom Classic

77

8

0

Accepted Solution

Closed

Lightroom Classic: Editing raw file in PS from LR loses profile

[See here for how to reproduce the bug and an easy workaround: https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-editing-cr3-files-in-ps-from-lr-lose-color-profile/5f9043b035f40c2520b9e964?commentId=5fb3495d014b4c3c8a0da305 -- John Ellis] Editing a picture in Photo

Problems

 • 

Acknowledged

 • Lightroom Classic

2K

88

Official Solution

Closed

Photoshop: Full Screen Mode bug? Images is off screen

When I toggle between open Photoshop documents in Full Screen Mode (to view them centered etc) the images and canvas are off screen. I can only see a part of the image and canvas. Images is also cropped.So I'm not able to view the images fully centered to compare them or even view them in Full Scree

Problems

 • 

Acknowledged

 • Photoshop

2K

29

Closed

Photoshop for Apple Silicon, Release 2, is here!

PHOTOSHOP FOR APPLE SILICON DECEMBER UPDATE IS HERE! We are excited to announce the second Beta release of Photoshop, running natively on Apple Silicon hardware! This early version of Photoshop offers many of the core Photoshop features that you've come to rely on for your day to day editing needs,

Ideas

 • Photoshop (Beta)

1.3K

0

0

Closed

DNG Converter 6.4 last to support PowerPC Mac Systems

The soon to be released DNG Converter version 6.4 will be the last to support PowerPC Macintosh Systems, commonly referred to as G4 or G5 systems. For more details, see the following blog post: DNG Converter 6.4 last to support PowerPC Mac Systems

Announcements

 • Camera Raw and DNG

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0

Closed

Macintosh OS X 10.6.7 update addresses Photoshop sticky modifier key issue

We’ve heard a common challenge Macintosh users are facing when using Photoshop is that it behaves as if the option or shift key is selected. Good news is that Apple released the 10.6.7 update for OS X today. This update addresses the issue in the 10.6.5 update that affected modifier keys while using

Announcements

 • Photoshop

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