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Why was my question moved? COMPLAINT about admin Rikk moving my question instead of addressing it

This admin wrongly moved my question to a completely irrelevant old topic about different software: https://feedback.photoshop.com/users/5f5f265b6880ca11de7cd433 Your explanation/response: https://feedback.photoshop.com/conversations/lightroom-mobile/please-can-we-have-the-crop-overlays-in-lr-mo

Problems

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Not a problem

 • Lightroom Mobile

29

3

0

Official Solution

Closed

Elements Organizer: Will upgrading a catalog retain my Keyword categories and sub-categories?

I am using photoshop elements 9. If I upgrade to version 10 will it retain my categories and sub-categories. Also the memu do not display in version 9, will it display in version 10

Question

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Answered

 • Photoshop Elements

23

5

Official Solution

Closed

Photoshop Elements 10: Why am I missing the Crop tool icon in the tool box?

In Elements 10 in the toolbox the crop icon is missing how do I get the missing Icons to appear?

Question

 • 

Answered

 • Photoshop Elements

51

2

Official Solution

Closed

Lightroom Mobile: iOS: Missing Pictures, Presets, and Watermark Data after 5.4 Update

Yesterday when I use the Lightroom Mobile, it was okay. I still have my presets and pictures saved in the apps but today , 18th August 2020 , after I updated the apps on Apps Store, all of my pictures and presets gone. I really need this to be fix as soon as possible. Please help me as I really need

Problems

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Acknowledged

 • Lightroom Mobile

3.1K

75

Official Solution

Closed

Photoshop: Tool tips will not display after software runs for a few hours

why does tool tips disapear after photo shop cs5 has run for an hour or so.

Problems

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Acknowledged

 • Photoshop

4

6

Official Solution

Closed

Photoshop: Epson Print Layout not showing up (macOS Big Sur)

Hello, I am having an issue with Photoshop and Epson Print Layout. I have two Macs and on one I am running the Catalina operating system and Photoshop 2021 and the latest version of Epson Print layout.  Everything is working fine on this Mac. On my other, a one year old MacBook Pro, I asm

Question

 • 

Answered

 • Photoshop

670

3

Official Solution

Closed

Lightroom 5.2: Email photos using smart preview not possible

I am using Lightroom 5.2 (tested with MAC OSX 10.8.5; 10.9 and WIN 7/64) All images are stored on an external drive an all smart previews are built. If the external drive is unmounted and I try to email photos I get the error: Can't send email because some selected photos are missing. Exporting

Problems

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Solved

 • Lightroom Classic

14

7

Official Solution

Closed

Photoshop/Photoshop Elements: Why are there no thumbnails for PSD files in Windows Explorer?

I upgraded to Adobe Photoshop Elements 9. Now, all the thumbnails for my .PDF files are gone! Thumbnails for my .JPEG, .JPG, and .TIFF display as usual, but the only thing that shows for each of my .PDF files is the picture title and a PDF icon. This is totally unacceptable. Please tell me how t

Question

 • 

Answered

 • Photoshop

54

18

Accepted Solution

Closed

Photoshop: Shape Tool Options for Perspective Grids

Hi, I'm using Photoshop 22.0.1 and I have a question that I can't find the answer to anywhere online... I'm trying to use the Shape Tool to create a perspective grid that I normally use for my environment art. Unfortunately, when I open the Polygon Tool and then drop down the Path Options menu, i

Question

 • Photoshop

477

2

0

Accepted Solution

Closed

Lightroom Classic: External drive not showing as Import Source in Lightroom Classic import window

Hi, I am having some problem with connecting an external SSD as source in the import window. As can be seen in the attached image, the import window display computer internal drive (drive C), an external SSD (Drive G) as well as an SD card attached to the laptop (Drive D). However, there is a

Problems

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Solved

 • Lightroom Classic

40

1

0

Closed

Lightroom 4 Book disappears, is erased or deleted.

Sharad, the product manager for Lightroom, has just posted a new blog entry on this book issue. It includes specifics on what can cause it and how to avoid it. The team has tracked down a reproducible set of steps that can be used to nail down a fix in a future update to Lightroom 4. Help with Disap

Announcements

 • Lightroom Classic

10

0

Closed

Bridge CS6: Output: Watermark: »Place on Each Image« checkbox missing

The Bridge CS6 Output Module seems to be missing the »Place on Each Image«-checkbox for Watermark. The property will be honored for existing Templates, but one cannot change the setting, and the default setting seems to be »Place on Each Image«. Please include the checkbox again. (Mac OSX 10.6

Problems

 • Bridge

24

1

Closed

Photoshop Elements: Downloaded photos don't show up in Elements Organizer

Organizer says that my photos have already been downloaded, but they do not show up. I have not found an answer in any of the hours I have spent trying to find an answer. I also show no catalogs when I got to the catalog function. Robin Klein robin@roadrunnertechnology.com

Problems

 • Photoshop Elements

22

3

Closed

Lightroom: Only Some Images Import (LR 3.5)

I'm having a problem when importing photos into Lightroom using the Move function. Occasionally, I get the error message "Some import operations were not performed. Could not copy a file to the requested location." However, I found that all the images involved would still be moved to the destinati

Problems

 • Lightroom Classic

11

3

Closed

Crop width value not displaying

The latest release 22.1.1 is not displaying Crop width value in input field. After I enter any value, Photoshop accepts it, but deletes this value from the field. Photoshop is running on Windows 10.

Problems

 • Photoshop

7

0

0

Closed

Lightroom Classic: Metadatos que no coje / Metadata that doesn't catch

Sigo viendo que los metadatos los pierde, no los coje Google Translate: I keep seeing that the metadata is lost, do not take it

Question

 • Lightroom Classic

15

1

0

Closed

Lightroom loses photos.

Every so often, Lightroom loses files. I am currently using Lightroom 4, but this is not a new problem. I usually discover this problem because the number of files light room reports is off. For instance, if I tell it to select all, the number of files selected, may be less that the total number

Problems

 • Lightroom Classic

7

0

Closed

PS CS6: Images with Transparent sections (video driver bug)

Photoshop CS6 on Win7x64 Whenever I ask to have an image opened in photshop CS6, it is always opened with a rectangular portion missing and replaced with the transparency symbol. . See the screenshot referred to above.

Problems

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Solved

 • Photoshop

15

5

Closed

Lightroom templates AWOL in print module

Hi, I have LR3.6, 64-bit installed. I do not have any of the LR templates in the printing module. I have un-installed and re-installed LR3.6, and still no templates. The print templates are listed in the presets folder in the LR folder on my computer, however, I cannot seem to access them through

Problems

 • Lightroom Classic

7

8

Closed

Lightroom: if smart collection is broken, please provide some indication.

As it stands, for example, there is no indication when a smart collection depends on plugin metadata, but the plugin is missing or offline/disabled. It would be "nice" (useful) if there was some indication. There are other ways for smart collections to be broken too, but you get the idea, right?

Ideas

 • Lightroom Classic

5

0

1