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What is the best way to get help downloading, installing or activating my product?

I'm having trouble downloading, installing or activating Adobe Photoshop, Adobe Photoshop Elements, or Adobe Photoshop Lightroom. What is the best way to get help?

Question

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Answered

 • Adobe Premiere Elements

70

30

Official Solution

Closed

Lightroom: Why aren't services like Lightroom mobile included with my enterprise license?

My Student and Teacher package does include Lightroom, but not Lightroom mobile. Therefor I am switching to other software that deliveres this service for free.

Question

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Answered

 • Lightroom Classic

9

2

Closed

Photoshop Elements: Support for standard Email client defined in the internet settings of windows

Could you please add Thunderbird Email support additionally to the Outlook support? For example, Olympus Master 2 just sends its photos with the *standard* email program defined in the Internet settings. Simple as that. Why can't Photoshop Elements do it this way? I cannot recommend my customer to c

Ideas

 • Photoshop Elements

1

0

2

Closed

Lightroom: Wrong naming convention when exporting images with "publish services"

I'm making a "Publish service" that is going to export images to a specific folder on my hard drive, but I can't get the service to name the files correctly. I have created "smart folders" that gather the images based on rating and year and the images end up in the right folder. But since the folder

Problems

 • Lightroom Classic

10

2

Closed

Lightroom: Renaming of file has no effect in Publish Service

I am running a trial of LR 3.4.1 on Windows 7 Ultimate 64 bit version and have discovered a problem. If I rename a file that is in a published folder then the name it had when I added it to the published folder will never change on publish. It affects both photos and videos. If I remove the file f

Problems

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Solved

 • Lightroom Classic

68

15

Closed

Lightroom: Publish service buggy

Some published photo remain in the "to be republished" stack. Will Adobe fix this problem ?

Problems

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Solved

 • Lightroom Classic

12

12

Closed

Lightroom: Facebook authorization for Publish service fails

I am trying to get the connection set up with facebook and have allowed lightroom to publish there. Back in lightroom the publishing manager is then telling me it is authorizing and that is were it stays and hangs fore ever. In my face book app account it tells me that lightroom still requires acces

Question

 • Lightroom Classic

16

2

Closed

Lightroom: Do not modify Flickr privacy setting on republish

It would be great if the Flickr Publish Service could offer an option NOT to override the privacy settings when a photo is REPUBLISHED. In particular, not reset a photo to "Private" when it's already "Public" on Flickr. My Flickr Publish Service is set to upload photos as "Private" (see screensho

Ideas

 • Lightroom Classic

16

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1