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Photography: Raw File Support - Requests and Information?

I just got a new camera and Camera Raw and/or Lightroom does not recognize the raw files, has no camera-specific profiles or has some features not enabled. What do I do?

Question

 • 

Answered

 • Camera Raw and DNG

6K

846

Official Solution

Closed

Lightroom: Please add lens profile support for more Sony/Minolta lenses.

Please add lens profile support for more Sony/Minolta lenses.

Ideas

 • 

Implemented

 • Lightroom Classic

65

28

13

Official Solution

Closed

Lightroom: No sound/audio when playing mts video

mts and m2ts video plays in lightroom 4, but without sound/audio. is this a known bug?

Problems

 • 

Acknowledged

 • Lightroom Classic

101

43

Closed

Lightroom: I love Camera Profiles. Could we get more?

Loving the Camera Profiles for Sony cameras in Lightroom and Adobe Camera Raw. Would it be possible to add them for Sony A900, A850 and A700 in the next Lightroom and ACR updates? Thank you!

Ideas

 • Camera Raw and DNG

5

2

2

Closed

LIGHTROOM 5.3RC: Jaggies in fine lines from Sony A7 / A7r raw file conversions.

Noticing "jaggies" in some LR5.3 RC raw conversions of Sony A7 / A7r (new camera) files. Jagged fine lines in things like distant bridge support cables. Is this a known problem? Is LR 5.3 RC getting more A7 / A7r updates before going gold?

Question

 • Lightroom Classic

1

1

Closed

LIGHTROOM Import from another catalog fails for ARW raw files

I'm trying to merge a catalog of photos that I've worked on on a laptop, into my main catalog on the desktop. I use macs (both) and both are lightroom 5.5 Some of the files in question are JPG and some of them are sony RAW files (ARW). I follow the recommended workflow (Export catalog on the lapto

Problems

 • Lightroom Classic

4

0

Closed

Lightroom: Cannot export some images - unsupported or damaged files in 3.4

After downloading to 3.4 I cannot export some images. I had no problems the day before using 3.2

Problems

 • Lightroom Classic

110

4

Closed

Lightroom: can't import movies only for Sony DSC-RX100

I just found a nasty bug. If you shoot one or more movies only on a Sony DSC-RX100, Lightroom won't recognize any content at all in the import dialog. You have to shoot also at least one picture to import media from the card. How to reproduce the bug: 1) Format the card 2) Shoot a movie. Lightr

Problems

 • Lightroom Classic

24

1

Closed

Lightroom: Adding More Sony Lens Profiles to Lightroom

Why don't more Sony lens profiles show up on Lightroom's menu? The only one I can find is an 18-200mm lens. Will more profiles be added in future updates?

Ideas

 • Lightroom Classic

141

2

1

Closed

Lens profile request for two overlooked Sony lenses

Greetings. I would very much love to see lens profiles added to Lightroom 5 for the following two lenses: Sony DT 18-250mm F3.5-6.3 Sony DT 11-18mm F4.5-5.6 Since these are missing, I went ahead and bought DxO Optics Pro because they do have these profiles. However, their software introduces im

Question

 • Lightroom Classic

13

1

Closed

Does anyone have a lens correction profile for a Sony AS200V Action Cam for the SteadyShot (120deg) setting?

I noticed there are many lens correction profiles, including GoPro. I'm looking for a profile for the Sony AS200V action cam. If this profile does not exist, can someone point me in the right direction to create my own?

Question

 • Photoshop

14

0

Closed

Sony FE 28-70mm F3.5-5.6 OSS lens profile is missing in LR 5.3 RC

Hello, the new Sony FE 28-70 full frame lens for e-mount (kit lens with the Sony A7) does not show up in the lens correction menu in LR 5.3 RC although support for this lens is claimed in the release notes. The lens profile seems to be on the system as I found it in the Lightroom package (on a Mac

Problems

 • Lightroom Classic

42

2

Closed

Lightroom crashes when rendering previews of MTS videos

Lightroom 4 crashes and freezes the whole Mac (Snow Leopard/iMac (2010)) when importing & rendering previews of MTS videos. These were taken on a Sony a580 in AVCHD format. I can provide a sample but it's 125MB. Even more annoying, once it's crashed and I've turned off/on the Mac I need to manually

Problems

 • Lightroom Classic

10

5

Closed

Premiere Elements: Sony HVR-25AU is not recognized by Premiere Elements in 64-Bit Windows 7

I can't get Premiere Elements 10 to recognize the Sony HVR-M25AU Desktop player/recorder in 64-Bit Windows 7. I hear the 'new hardware installed correctly' sound when I plug it into the Firewire port, but it PE still doesn't recognize it when I try to 'Get Media'

Problems

 • Adobe Premiere Elements

5

1

Closed

Lightroom 5: color temperature deviation

In the Basic panel of the Develop module, when I choose the "As Shot" option, Lightroom 5 displays a Temp which is different (i.e. 6200K instead of 6900K) from the Temp I set in the camera (Sony DSC-RX100). The raw file properties report 6900K as expected and so does Sony software. Thanks

Problems

 • Lightroom Classic

12

0

Closed

DNG: Sony RX100 files grown 25%

I managed to convert a small bunch of Raw files from native .ARW to dng. Here are the settings I used: I then compressed both the ARW and the dng files. I got a 25% file size increment where I would have expected a shrink. Is the RX100 support preliminar? Will it get best with time? I seldo

Problems

 • Camera Raw and DNG

14

4

Closed

Premiere Elements 13: Does not recognize mij Sony DSR-PDX10P. Windows 7 reports that the camera is detected by fire-wire en is OK

an oldfashioned Magix does recognize the Sony, so the connections are OK

Problems

 • Adobe Premiere Elements

4

0

Closed

Photoshop Elements: Open and save as Sony Raw (ARW)

Does photoshop elements 7 allow editing and saving of sony nex raw files (.arw)

Question

 • Photoshop Elements

104

5

Closed

Problem importing mts files into LR 5.3

Having a prob with Sony mts files. In this post http://feedback.photoshop.com/photosh... the problem of mts files is explained, and some possible work-arounds indicated. As I cannot import my Sony files, I assume that the problem still exists. Could someone help by suggesting HOW I would go ab

Question

 • Lightroom Classic

15

5

Closed

Camera Raw: Fails to load S-LOG2 data from Sony A7S ARW files

BUG: Camera RAW Editor fails to load S-LOG2 data from Sony A7S ARW filesREPRO: 1. Shoot image with A7S in PP0 (Picture Profile 0)2. Preview Image in Bridge/LR/PS or Directly in Camera RAW3. Validate image appears to match what was shot and is displayed on camera LCD Screen4. Switch PP mode to PP7 (

Problems

 • Camera Raw and DNG

172

8