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Photoshop Elements: Not Gathering User Info

I'm running PSE 7 with a Plus membership. On startup, the program no longer seems able to gather user info. The throbber just continues to throb. This doesn't keep me from using the program; I can still open the Organizer. However, I have the feeling no syncroniztion is happening between my comp

Problems

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Solved

 • Photoshop Elements

1

9

Closed

Lightroom 5: Lr using too much memory during startup

Here is memory consumption when starting Lr in library module with no photo selected and many plugins disabled: With more of my plugins enabled, or when starting Lr with a photo selected in develop module, the memory consumption exceeds 100% (and so disk gets used for ram..), and my whole comput

Problems

 • Lightroom Classic

8

6

Closed

An auto recovered file is crashing CS6 on startup - possible graphics hardware incompatibility?

Photoshop recently shut down when windows did an automatic update and apparently auto-saved a file I didn't really need, but thanks anyway. Now when I start up I get to the workspace, the recovered file loads, and immediately I get an error message that Photoshop has stopped working and it crashes.

Question

 • Photoshop

0

0

Closed

Photoshop: Question to participate in survey pop-up window stops photoshop CC from opening.

Hi, when I try to start photoshop CC i get a request to participate in a survey. No matter what I reply the result is the same: photoshop does nothing. If I wait a minute and click on the pCC icon again the same question shows up again... What to do? If I try to quit photoshop I have to force quit i

Problems

 • Photoshop

5

2

Closed

Photoshop: Wakes/spins up up all disks on startup - even drives it shouldn't need to access. (Win 7/Win 10)

Photoshop wakes up all disks on startup - even drives it doesn't need to access. This causes Photoshop to hang while it waits for sleeping drives to spin up. The Photoshop installation and scratch disk is located on other (SSD) drives. No applications are installed on the HDD that Photoshop insi

Problems

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Not a problem

 • Photoshop

22

6

Closed

Photoshop CC 2014.2.2: UI hangs on startup for ~30 seconds

Related Topic: https://forums.adobe.com/thread/1610437/ Upon launching Photoshop CC 2014.2.2 (without any image), the UI is completely hung and unresponsive for ~30 seconds, and then it functions normally. If you open Photoshop CC 2014.2.2 with an image, the image opens first and then there is the

Problems

 • Photoshop

50

18

Closed

Photoshop CC 2015 stops working on startup (video card driver)

I am using a 2-year old desktop computer running Windows 7 OS. I had the trial of Photoshop CC 2014 for one month and it ran very well. A week ago, after subscribing to the One Year Plan and updating the program, it crashed on startup. I updated to Photoshop CC 2015 today, but the program continu

Problems

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Solved

 • Photoshop

242

4

Closed

Photoshop: CS6 thinks I am offline yet I do have internet access. How do I fix this?

CS6 thinks I am offline yet I do have internet access. I had had no problem downloading PhotoShop but it just won't work. How do I fix this? I get this message: Please connect to the internet and retry. Your computer seems to be offline. An internet connection is required. Please connect to to th

Question

 • Photoshop

259

1

Closed

Photoshop CS6: 4 errors on start up (obsolete plugins copied)

For over a year now everytime I start up Photoshop CS6 I get 4 javascript errors in sequence. I can close each on then go about my work. It is getting tediousness.

Problems

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Solved

1

2

Closed

Photoshop CC 2015: Lags just after startup on MacOS

Ever since I updated to CC 2015, Photoshop is supper laggy when I first start it up. Something as simple as just switching tools or changing fonts will cause everything to freeze, beach ball to spin, and then resume a second or so later. This is VERY annoying and frustrating. Please fix ASAP or I wi

Problems

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In progress

 • Photoshop

13

2

Closed

Photoshop: Photoshop shuts down when opening an image (PS CS Mac OSX 10.4.11)

I'm using Photoshop CS for my Mac (OSX 10.4.11) and photoshop suddenly stopped working. Initially install went real well and it worked for long time great. Suddenly photoshop stopped working adn refused to start. When trying to start the photoshop, it loads application first and as it used to open

Question

 • Photoshop

23

2

Closed

Photoshop CS6 access violation on startup

I have occasional crashes on startup of Photoshop. I just downloaded this version on 8/25/12. Usually this happens right after the main window appears. The crash dump shows the failure to be occuring in ntdll heap code. With full page heap debugging enabled in Windows, it crashes every time, much e

Problems

 • Photoshop

4

0

Closed

Lightroom: Double click to select a catalog at startup

I have Lightroom set so that it prompts for which catalog to open upon startup. It would be nice to be able to select the catalog with a double click, rather than selecting the file, then selecting "open". I've used Lightroom for 2 years now and I'm still double-clicking the catalog and waiting fo

Ideas

 • Lightroom Classic

32

2

1

Closed

Lightroom SDK: LrApplication.getPath() -- get path to Lr executable file

It would be helpful, e.g. when creating bat files which start or restart Lightroom, to know path to Lightroom. Tnks, R. It's easy enough to have field for user to edit, but then it needs to be fixed everytime user updates Lr version.

Ideas

 • Lightroom Classic

25

1

1

Closed

Lightroom 4 & 4.1 hang at startup.

When I launch LR4, it hangs when loading the film strip and is unrecoverable. I haven't been able to determine the intervals at which this happens - sometimes days, sometimes weeks. Repairing the installation of 4 and 4.1, restarting the program, and rebooting the system do not help. My temporary

Problems

 • Lightroom Classic

14

2