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Photoshop: Does 5.5 count as a major release?

Will CS2 customers be eligible to upgrade to CS6?

Question

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Answered

 • Photoshop

5

1

Official Solution

Closed

Photoshop: I just bought Photoshop CS5 or the Creative Suite CS5 yesterday! Can I get a free upgrade?

I just bought Photoshop CS5 or Creative Suite CS5 recently, do I qualify for a free upgrade?

Question

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Answered

 • Photoshop

22

2

Official Solution

Closed

Photoshop: What is the difference between Photoshop CS5 and the version of Photoshop that comes with Creative Suite5.5?

If I only use Photoshop, why would I want to upgrade to Creative Suite 5.5?

Question

 • 

Answered

 • Photoshop

134

6

Official Solution

Closed

Lightroom/Photoshop Elements: Unable to upgrade Elements 10 catalog to Lightroom 3

The upgrade option does not show up in the file menu. Further, when I imported photos into Lightroom 3, creating a new catalog, some tags showed up (those created in element 10) but most tages were created in earlier versions of Elements, and did not show up in Lightroom. Is there a way for me to

Problems

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Acknowledged

 • Lightroom Classic

2

4

Official Solution

Closed

Lightroom: Failure to warn users of of damage to catalogues when upgrading to V.4

Why has Adobe not proactively told users upgrading to V.4 of the damage to their back catalogues because of the loss of tone curve data? Adobe are actively allowing people upgrading to cause significant damage to thousands of images through the loss of tone curve data. I can only imagine in the hop

Problems

 • 

Solved

 • Lightroom Classic

4

9

Official Solution

Closed

Photoshop Elements: what are my options for upgrade?

I would like to be able to add video to my slide shows. I currently have photoshop elements 8.... what are my options

Question

 • Photoshop Elements

13

1

Official Solution

Closed

Photoshop Elements: Is there any upgrade from Elements 10 to other Photoshop software?

I think the answer is no - but is there anyway I can add an upgrade to improve Elements 10?

Question

 • 

Answered

 • Photoshop Elements

17

1

Official Solution

Closed

Elements Organizer: Will upgrading a catalog retain my Keyword categories and sub-categories?

I am using photoshop elements 9. If I upgrade to version 10 will it retain my categories and sub-categories. Also the memu do not display in version 9, will it display in version 10

Question

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Answered

 • Photoshop Elements

24

5

Official Solution

Closed

Lightroom: Creative Cloud app doesn't remember Lightroom is installed

Mt CC application doesn't recognise that I have Lightroom installed on my system. It was previously installed from the CC app but now it's not listed as an installed app. There is an update available (to v5.7) but I cannot install it. How do I make CC recognise that Lightroom has been installed fr

Problems

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Solved

 • Lightroom Classic

61

15

Official Solution

Closed

Photoshop Elements: Post Announce Upgrades

There is a serious bug in your ordering system. What I mean by this is that I paid for a combined Photoshop and Premiere Elements package in August 2010, and less than 30 days later you release the next version of the product, you don't notify me at the time of ordering of that obviously known near

Problems

 • Adobe Premiere Elements

11

1

Official Solution

Closed

Photoshop: Cross-Platform switch via Upgrade

I have a PC version of CS4-Extended, and would like to upgrade to a Mac version of CS6 via download. I've been to the upgrade page and the first thing it asks you is what version you currently have. I choose CS4-Extended and then the next field asks what platform. Heres My dilemma: Does this field

Question

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Answered

 • Photoshop

3

1

Official Solution

Closed

Elements 13: Upgrade only installs on C:\ drive.

Adobe Elements 13 Upgrade will not allow me to install it on my B:\ drive even though I stipulated that drive during the installation. Now I am getting messages that I am out of disk space and the upgrade failed. This needs to be taken care of. I reported this a week ago on the support discussion gr

Problems

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Solved

 • Photoshop Elements

2

2

Official Solution

Closed

Photoshop: Will CS4 or CS5 work on a Powerbook G4?

I use a mac powerbook G4 and Photoshop CS3. Seems that I can't upgrade to CS5 using this computer. Can i still get a CS4 upgrade and will it work? I'm not in the market for a new computer so need to work with what i have. Thanks

Question

 • 

Answered

 • Photoshop

39

1

Official Solution

Closed

Photoshop: Can I upgrade student/academic edition?

Can I update a student/academic edition of Photoshop if I am no longer a student? I purchased CS4 Web Premium but only want to update Photoshop. Am I allowed to use the upgrade version of Photoshop CS5?

Question

 • 

Answered

 • Photoshop

58

2

Closed

Recent purchase of previous version of software when new version is released

With the release of Lightroom 4 today, it is a good time to remind everyone that if you have purchased Lightroom 3 recently, you may be entitled to a free upgrade. Please review this link: Upgrade policy after new product announcement

Announcements

 • Adobe Premiere Elements

6

4

Closed

Unable to open bridge since installing upgrade on 26.4.14; please tell me how to revert to previous version

Since I upgraded Bridge yesterday I am unable to open it. I tried uninstalling and reinstalling but with no luck. If it is incompatible with my operating system then I am very upset, as there was no warning to that effect.How can I get bridge running again? can I revert to the previous version pleas

Problems

 • Bridge

9

0

Closed

Elements: Faces tagged in 13 are not automatically recognized in 14 - even when 14 says its a confirmed face

Another annoyance with the face recognition in Elements 14 when upgraded from Elements 13: If I go to Person, Named click on faces. I see confirmed faces but there are a lot of gray symbols with a person inside. If I go to a picture with this symbol I see that the photo is tagged with the person, bu

Problems

 • Photoshop Elements

6

2

Closed

Unable to import after upgrading to LIGHTROOM 5.6

Hello. I just upgraded Lightroom to 5.6. After that I am unable to import photos from my Canon 1DX. The import window just hangs on my W8.1 computer, and I have to turn off my 1DX to make Lightroom respond again. Did not happen with other versions of Lightroom. I have to copy the files from the

Problems

 • Lightroom Classic

9

2

Closed

Better file renaming during LR catalog upgrading

I have used every version of Lightroom from the pre-1.0 up to 5.0. Overall its great, but there is one little thing that has bugged me every time. The process of upgrading an individual catalog is to take the existing name and add a -2 to the end. I think this is the wrong way to do it. If I am upgr

Ideas

 • Lightroom Classic

13

1

2

Closed

Offline LR4 help not showing after upgrade (NOT SOLVED YET)

Hello, I was a LR 3.6 user and upgraded to LR 4 later on (German version), currently LR 4.2. Since the upgrade the off-line Help has never worked properly: In the list of available help products I still only see LR 3, but not LR 4, so I cant download this help content via the help manager. I did

Problems

 • Lightroom Classic

2

0