Official

Accepted

Unanswered

Advanced Filters

Search Results (412K)

Relevance

Official Solution

Closed

How do I become a Beta Tester for Adobe Software?

I love Adobe products and want to help make them better. How do I become a pre-release tester of Photoshop, Lightroom, Elements, Photoshop.com or any of the other products?

Question

 • 

Answered

 • Adobe Premiere Elements

417

17

Official Solution

Closed

Lightroom: Still inconsistent capture date/time for photos and videos

Update 5/17/2018: Though LR 7.1 made improvements, LR 7.3.1 still has two closely related problems with a single underlying cause:- With photos and videos missing metadata capture date/times (e.g. scans), there is still an inconsistency between the times shown under the thumbnails in grid view and i

Problems

 • 

Acknowledged

 • Lightroom Classic

800

68

Official Solution

Closed

Camera Raw/Lightroom: Lens Profile Requests and Information?

When will my Lens profile be available?

Question

 • 

Answered

 • Camera Raw and DNG

3.7K

437

Official Solution

Closed

Lightroom CC: I do not see my People view populated

This is the thread where we are tracking People views don't show any persons issues.

Problems

 • 

Solved

 • Lightroom Desktop (Cloud-based)

159

60

Official Solution

Closed

Lightroom: Flickr publish service incorrectly handles multi-word keywords in 2015.2.1

The LR Flickr publish service in CC 2015.2.1 / OS X 10.10.5 is causing Flickr to handle improperly multi-word keywords. For example, if you publish a photo with the keywords "Peter Ellis" and "Lake Powell", Flickr will show four keywords attached to the photo: "Peter Ellis", "Peter", "Ellis", "Lake

Problems

 • 

Solved

 • Lightroom Classic

80

5

Official Solution

Closed

Lightroom: White Balance Eyedropper Tool No Longer Working Properly

The capability to use larger sample sizes with the White Balance Eyedropper tool was implemented in LR4: http://feedback.photoshop.com/photosh... This capability is no longer working properly in LR 5, 6, or CC 2015 and uses a fixed 5x5 pixel sample area regardless of 'Scale' or Zoom View settings. P

Problems

 • 

Solved

 • Lightroom Classic

408

15

Official Solution

Closed

Lightroom Classic: Watermark omitted from embedded thumbnails of exported JPEGs

When you export a JPEG with a watermark, the thumbnail embedded in the JPEG doesn't contain the watermark. This causes the Windows 8.1 File Explorer to show thumbnails of the exported pics without a watermark, confusing users who are checking to ensure their pics were properly marked. (It appears t

Problems

 • 

Solved

 • Lightroom Classic

189

5

Official Solution

Closed

Why does my image get rotated and show a compass when using the trackpad on my MacBook or while using my Magic Trackpad?

Here's what I'm seeing:

Question

 • 

Answered

 • Photoshop

2.6K

5

Official Solution

Closed

Lightroom: Set Time Zone Offset command is not documented

The command Map > Tracklog > Set Time Zone Offset is not documented:  https://helpx.adobe.com/lightroom/help/maps-module.html#work_with_photos_and_gps_data. I tediously watched the LR 4 tutorial on that page (10 minutes!), and while the tutorial mentions correcting local times in the Library m

Problems

 • 

Solved

 • Lightroom Classic

8

3

Official Solution

Closed

Lightroom CC 2015.4: Locks up on MacOS X 10.11.3

Lightroom CC 2015.4 locks up on my iMac running MacOS X 10.11.3. I had to force quit the application. I've tried several solutions, like uninstalling and then installing the stand-alone installer and the 6.4 updater, and uninstalling and installing LR CC2015.4 from the CC app, but nothing seems to w

Problems

 • Lightroom Classic

14

16

Official Solution

Closed

Photoshop CC 2015.1: Action Panel Buttons are no longer Buttons

With the new UI, the buttons in the action panel have lost their button-ness.

Problems

 • 

Solved

 • Photoshop

6

2

Official Solution

Closed

Photoshop: Please make Photoshop easier to customize. I'd like to make my own keyboard shortcuts.

Dear Adobe Gripe #9704 "Please make Photoshop easier to customize. I'd like to make my own shortcuts."

Ideas

 • 

Implemented

 • Photoshop

17

1

1

Official Solution

Closed

Lightroom SDK: folder:getChildren() incorrectly returning 0 return values

On one of my catalogs, folder:getChildren() is returning 0 return values for a particular folder (that is, it is executing a "return;" statement, with no value): I've optimized the catalog to no effect. If I hide the root folder "/", then the method works correctly. This may be related to the

Problems

 • 

Acknowledged

 • Lightroom Classic

3

6

Official Solution

Closed

Photoshop: Ability to non-destructively resize/transform layers

Dear Adobe Gripe #8295 "Why can't Photoshop non-destructively resize raster layers"

Ideas

 • 

Implemented

 • Photoshop

30

1

1

Alec, have you tried going to Metadata menu > Enable Autosync? That will allow you to apply commands to multiple images selected in the filmstrip. Just be careful, because it kind of changes the rules we've become used to.

 to the conversation: 

0

Lightroom: Add Grid functions to Film Strip

There are several features that only work in grid view -- for example, removing a keyword from several files. It would be ideal if the functionality available in Grid was also available in the Film Strip.

Question

Official Solution

Closed

Lightroom: SDK catalog:getActiveSources() doesn't return correct values

There is no way for a plugin to accurately determine the current source. If the current source is All Photographs, Quick Collection, or Previous Import, the method catalog:getActiveSources() returns the empty table {}, but it should return catalog.kAllPhotos, .kQuickCollectionIdentifier, or .kPrev

Problems

 • 

Solved

 • Lightroom Classic

15

5

Official Solution

Closed

Photoshop: Why do I get a warning when throwing away one layer and not when I flatten the whole document?

Dear Adobe Gripe #2481 "Why do I get a warning when throwing away one single PS Layer and not when I flatten the whole document?"

Question

 • 

Answered

 • Photoshop

14

1

Official Solution

Closed

What are some good resources for learning Photoshop?

Do you have suggestions for learning Photoshop or getting up-to-speed with Photoshop CS5?

Question

 • 

Answered

 • Camera Raw and DNG

17

24

Official Solution

Closed

Lightroom: Resizable modal dialog expands to full screen on Mac

On OS X 10.11.2, when LR is running in full screen by clicking the green button in the upper-left corner of the main window, a resizable modal dialog box will automatically expand to full screen.  This is clearly undesirable and doesn't happen on Windows.Here's a sample script that shows the problem

Problems

 • 

Solved

 • Lightroom Classic

20

6

Official Solution

Closed

Photoshop: Does 5.5 count as a major release?

Will CS2 customers be eligible to upgrade to CS6?

Question

 • 

Answered

 • Photoshop

5

1