Forum Usability Topics

Forum Usability Topics

Issues and Ideas regarding improving this support forum for Adobe products.

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feedback.photoshop.com has no idea if/how I'm signed in?!

This problem occurs in iOS 13.5.1 on iPhone 6s Plus. I have the Creative Cloud Free plan using my Apple ID to log in. With it, logging in works fine with PS Express, Acrobat and Adobe Scan. But there's a huge problem with feedback.photoshop.com: it doesn't register that I'm signed in! This happen

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Not a problem

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Is there a MODERATOR here? Need special help.

Hi. I've got a serious problem with signing in and viewing my profile, who's in charge of the sign in process to this forum? Or does anyone know if there's a SPOC or POC to whom I can turn to get this issue resolved? An Adobe bug reporting system, perhaps? feedback.photoshop.com has no idea if/how

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stop emails

Too many emails! They are being sent to a secondary email and I can't find it here to stop notifications. I can't even pull up an account under the email they're being sent to! HELP1

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photoshop family “follow” button sends me on a goose chase loop

i have become perplexed about this forum as i log in with my adobe id. but i cannot follow or hit the follow button without defaulting to a log in window, then says close window after i log in. but u follow and the sane thung happens again. so basically it is a bug. i am sent looping over the moon.

Problems

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How do I change the email address associated with these forums.

I want the email address I use with Adobe CC to be used as the email address for here.  How do it make that happen?  I can not change my Profile as it says the email I want is taken!!!

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do I need a GetSatisfaction.com account as well as Adobe account?

I posted in the Photoshop Section while signed in with my Adobe account. I am now getting too many email notifications from the forum so tried to change my notification preferences, but everything goes to "Getsatisfaction.com" which does not recognise my Adobe account login info. Have I got to creat

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Post cut after emoji

I’m I the only one to see see this? A post gets cut after an emoji.Here is an example. An emoji comes at the end of this line: Edit: her’s the result:While postingAfter posting

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Can't sign in with Edge or Firefox to the Photoshop Family website

In Firefox and Microsoft Edge browsers I am unable to sign-in to the https://feedback.photoshop.com/photoshop_family/ website.I receive email from Photoshop Family. I click the Reply button in the email. I enter a comment in the thread. Then I have to Sign-In. If Edge or Firefox is the default brows

Problems

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Cannot Login using new Edge Browser

I have new Edge Browser V80, when I try to login to forum using Photoshop Family option, the popup shows You have successfully Signed in, then takes me back to the Sign In Window. I am not signed in at all. Firefox and Internet Explorer works.

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Design approach re user participation

System design for capturing ‘feedback’ repels ‘feedback’. Even this particular discussion interface itself here had me confused ...and I teach UX design and engineering, am a programmer and designer working in the industry for a very long time not mention Adobe user since the 80s. Let’s just start w

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